LaFontaine Toyota

Left the oil dip stick off my motor. I had to search for car at pickup. They played it off about the dipstick that he had just set it aside and forgot to put it back in. Mine had yellow handle and the replacement was red. I was from out of town and starter went out and had to have it towed. Never offered anything but I'm sorry. My motor could have been ruined.

The appointment was fast,I have 2 recalls and they made it all at the same time, they rotated my tires and a oil change in less the 2 hours, Celest was wonderful great customer service, it’s a big difference from the last time

I appreciate the people who work with me at this dealership. They get you in and out in excellent timing. I appreciate the staff and their help as well, With assisting me based on the services that I need.

The employees were so supportive & helpful. They responded professionally to my complain regarding the Horn continued deficency.

They were professional and informative and detailed causing one to feel that they were in excellent hands. This type of service is what keeps one coming back.

The service department was very professional when establishing my appointment that was needed to get my vehicle in for a recall on a software update and I was able to get my vehicle back with in the time frame that was mentioned with out any inconvenience to myself and I really appreciate that.

I would like to provide my feedback regarding my service experience at LaFontaine Automotive Group. My customer service experience with Business Manager Ace Ford and Javier Saulsberry was awesome. My vehicle went in for repairs in mid March 2026. It was identified that I needed a new transmission. Last year, my engine needed to be replaced. This again was one of the most stressful incidents I have dealt with, I would like to commend both gentlemen with the highest regard. Both assisted me from inception to completion. They were both highly professional and helpful. At the onset of when I reached out to LaFontaine, Mr. Ford assured me that the LaFontaine group would assist me to get my repairs successfully resolved. Please note, Mr. Ford and Mr. Saulsberry did just that! I could not be more pleased and I profusely thank them for their professionalism, integrity and care. I am very happy with my customer service experience! Again I thank them for going above and beyond to ensure successful resolution of my issue.

Very good experience with all involved at the dealership. Thanks will tell people what a good experience

Excellent service and friendly staff. Noureddine was excellent and incredibly helpful throughout the experience. Highly recommend this dealership for a stress-free experience.

In and out quickly, just what I needed for my visit. This was a great experience.