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Battles Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)
Visit Battles Buick GMC
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 407-1377 (877) 407-1377
Used (888) 435-3423 (888) 435-3423
Service (866) 960-5279 (866) 960-5279

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battles Buick GMC from DealerRater.

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I had excellent service from everyone

My salesman Bobby Holmes was an excellent salesman and he called me back within 24 hours to see that I was enjoying my car. I love the vehicle I purchased and am very happy. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SERVICE DEPARTMENT

I HAD MY TIRE PIERCED BY METAL. BATTLES GOT IN THE TIRE AND AFTER I COMPLAINED THAT THE PRICE WAS MUCH HIGHER THEN SULLIVAN TIRE, ROB BROUGHT DOWN THE PRICE $20.00. IT WAS STILL ABOUT $25.00 MORE THEN SULLIVAN TIRE SO I WILL NOT BE REPLACING MY REMAINING THREE TIRES IN THE FALL. I CAN SAVE OVER $100.00 AT SULLIVAN TIRE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Requested refund for work done when car was just out of warranty. Rick handled it so quickly I barely turned around and the check was inthe mail. I will always stay with battles and have referred friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service, clean facilities, friendly

Everyone at Battles has always been very friendly, courteous, caring and goes above and beyond to help you no matter what your circumstances are or who you are

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful Dealership to Purchase a Vehicle From.

Ed was very pleasant and informative when I explained what kind of a vehicle I was looking for. We took a ride in a 2015 Terrain and proceeded to do the paper work. Bob gave me a trade-in value for my 2008 Trailblazer and I felt it was low. He then spoke with someone else and came back with an acceptable number. Then Janet did the paper work and I came back on Mon.morning to pick it up. All 3 people were professional and comfortable to work with. Ed has put in extra time to order a hitch for the car and taken all my questions, always patient and calling me back to let me know that it was in and for me to make an appt. for installation. I can not over state what a Positive dealership this is. I is obvious the owner treats his employees well and they in turn do their job well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best dealership around

This was my 3rd vehicle I've purchased from Battles and with their customer service going above and beyond for me I won't shop anywheres else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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FRIENDLY PROFESSIONALSERVICE

FRIENDY PROFESSIONAL SERVICE ALL THE TIME .THE USED CAR LOCATION IS MOST CONVENIENT FOR ME. A GREAT PLACE TO DO BUSINESS ALWAYS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car

The 'new car buying' process could not have gone any smoother ~ I did not feel any pressure and the it was not a horrifying experience :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best purchase ever

This was the most pleasant vehicle purchase ever. No pressure, very competitive price on new truck and trade. Melanie, Mark and Janet made the whole process enjoyable. I'm in a customer service business myself, and strive to dazzle my clients. As such, I'm usually disappointed when I am the customer. Not this time, I couldn't have been happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service for an unexpected problem

This was an unscheduled visit. I had a problem. I stopped to see if Battle's could help and they did. I really appreciate the great service I receive every time I go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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