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Porsche Hartford

(501 reviews)
Visit Porsche Hartford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (860) 566-9124 (860) 566-9124
Used (860) 263-0388 (860) 263-0388
Service (860) 264-1302 (860) 264-1302

Reviews

(501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding service and people

Mr Lou Haddad is a top notch service ambassador. Lou's approach is friendly, honest and welcoming. The repair is spot-on and precise. The entire experience is appreciated in ernst. Hats off to Lou and the Hoffman team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi LENARAY, Thank you for choosing Hoffman Porsche for your vehicle service needs. We are happy to read that Lou and the team were friendly, honest and welcoming and that the service done to our vehicle was precise and spot-on. We value you as our customer and are always here to ensure that your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Service on my Porsche Panamera 2010

He walked right up to me with professional customer service skills and treated me like a king no longer then 15 minute wait all 3 times I've been there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello ALEXB6000, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that our team provided you with prompt and professional customer service. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you again! Kind regards, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group, Driven by Trust.

Great car, thanks Karl

What a great experience I had purchasing a used Volvo from Karl at Hoffman Porsche. I was a bit nervous buying a car from out of state, sight unseen, but Karl meticulously went through all the details of the car. I just received it and it is exactly as stated, looks and drives fantastic, thanks Karl.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Morris, Thank you for choosing Hoffman Porsche and for providing us with your feedback about your recent experience. We are happy to read that Karl was able to go through all the details of the vehicle so that when you came to pick it up, it was exactly as you wanted and expected. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

AC serviced on my 1991 944 Cabriolet

MY AC stopped working on my 1991 944 Cabriolet, probably due to my not driving it much over the last few years. Making the appointment was easy. I brought it in at 0800 and it was worked on right away, washed and ready for pickup in just a couple of hours. In addition to replacing the freon, the mechanic gave the car a going-over suggesting things I may want to fix. Pick up was easy and quick. Hoffman's service is not cheap but at least I know that the job was done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi PLHEUREUX, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are so happy to hear that our team addressed the issue with your vehicle’s AC and also made suggestions for future repairs it may need in to future to keep it running great! We value you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Buying my first Porsche

I have been a loyal Audi customer for decades. My husband and I went to Hoffman as he was purchasing a new Audi and I was turning in my leased Audi soon. I wanted to make a change to an SUV and went to visit Hoffman Porsche. I met Aaron Tinnell and I was introduced to my new vehicle, the Macan. Aaron was exceptional in all respects! He is extremely knowledgeable about the Porsche product, and no one is more passionate about their job. He represented the Hoffman group above and beyond my expectations...courtesy, professionalism, and integrity. As a business owner, he represents the exact type of employee that I want on my team. I would recommend Hoffman Porsche to others because of Aaron and the overall fantastic experience I encountered in purchasing my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello BDELCONTE7, Thank you for choosing Hoffman Porsche and congratulations on your recent purchase of the beautiful Macan! We are pleased to hear that Aaron and the team were extremely knowledgeable and passionate about the Porsche brand and gave you an overall fantastic experience. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Thank you for your recommendation and we look forward to servicing your vehicle to keep it running for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Great service

Ethan and the team at Hoffman Porsche continue to impress me with their dedication to their customers. They are incredibly professional. I would highly recommend any Porsche work to be done at Hoffman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jofis13, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are happy to hear that Ethan and the team impressed you with their professionalism and dedication to their customers. Thank you for the recommendation, we value what our customers have to say and are dedicated to ensuring that your vehicle is running safely and efficiently. We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

I could not ask for better service.

Ethan and, more recently, Lou, have serviced my 911s. There are no mistakes, misunderstandings or problems when I bring my cars to Ethan and Lou. Other Porsche dealers that have serviced my cars have not been as consistently good; some have been terrible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello DL, Thank you for choosing Hoffman Porsche for your vehicle service needs. We are happy to hear that Ethan, Lou and the team have been servicing your 911 with no mistakes or problems. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche caliber service for an old porsche

Ethan and Lou represent Porsche as you would expect: with class, effiency, professionalism, knowledge, experience, and trustworthy advice. They always take care of me and my old 911 with ultimate care. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Nick, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that Ethan, Lou and the team provided you with professional and knowledgeable advice on how best to keep you old 911 running brand new. We appreciate you as our customer and are always here to ensure that your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Macan

I was treated cordially with respect. The sales person, Aaron Tinndell, is a valuable asset for Hoffman Porsche. He believes in the brand and is throughly knowledgable in all aspects of every Porsche model from innovation to purchase to driving to maintenance to complete life cycle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi PEHANSON, Thank you for choosing Hoffman Porsche and for providing us with your feedback about your recent purchase. We are pleased to hear that Aaron showed you that he believes in the brand and is thoroughly knowledgeable about Porsche vehicles. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porche Service

Ethan and Lou both are fantastic , after hearing from friends and collegues i guess hoffman porche service department is excellent and better than sales Department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello DAGGULA, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to hear that Ethan, Lou and the team were able to give you fantastic service to your vehicle. We are dedicated to ensuring that your vehicle is running safely and efficiently. Let us know anytime you have any further questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.