Reviews
Buying my first new Porsche from Porsche Hartford was such an amazing experience! From the start, the professionalism, communication, and attention to detail were way beyond what I imagined. They didn’t just sell me a car; they helped turn my automotive dream into reality. I want to express my sincere gratitude to Madison Toner and General Sales Manager Karan Singh. Their knowledge, honesty, patience, and genuine dedication to customer satisfaction made this one of the best dealership experiences I’ve ever had. They made me feel valued throughout the whole process and ensured everything was handled with the highest level of professionalism. Having been in the automotive industry for over 25 years, I have very high standards when it comes to customer service. I can confidently say that Porsche Hartford exceeded those standards. Their passion for excellence and dedication to delivering a first-class customer experience truly set them apart. If you’re thinking about buying a Porsche, I wholeheartedly recommend Porsche Hartford. They have earned my trust, my highest recommendation, and my sincere appreciation for making my automotive dream a reality. Thank you
Buying my first new Porsche from Porsche Hartford was such an amazing experience! From the start, the professionalism, communication, and attention to detail were way beyond what I imagined. They didn’t just sell me a car; they helped turn my automotive dream into reality. I want to express my sincere gratitude to Madison Toner and General Sales Manager Karan Singh. Their knowledge, honesty, patience, and genuine dedication to customer satisfaction made this one of the best dealership experiences I’ve ever had. They made me feel valued throughout the whole process and ensured everything was handled with the highest level of professionalism. Having been in the automotive industry for over 25 years, I have very high standards when it comes to customer service. I can confidently say that Porsche Hartford exceeded those standards. Their passion for excellence and dedication to delivering a first-class customer experience truly set them apart. If you’re thinking about buying a Porsche, I wholeheartedly recommend Porsche Hartford. They have earned my trust, my highest recommendation, and my sincere appreciation for making my automotive dream a reality. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, hearing your feedback made our day! Thank you for choosing Porsche Hartford and for sharing your experience with Madison, Karan, and the rest of our team. Enjoy your new Porsche, and we can’t wait to work with you again!
⭐⭐⭐⭐⭐ I had a fantastic experience with Joe and the team at Porsche. Joe did an outstanding job detailing my Macan—it honestly looks and feels like a brand-new car. The attention to detail was exceptional, and it’s obvious he takes pride in his work. Everyone was professional, accommodating, and easy to work with from start to finish. They made the entire experience smooth and stress-free, and I truly appreciated the excellent customer service. Thank you, Joe, for treating my car with such care. I’ll definitely be back and wouldn’t hesitate to recommend this dealership’s service department.
⭐⭐⭐⭐⭐ I had a fantastic experience with Joe and the team at Porsche. Joe did an outstanding job detailing my Macan—it honestly looks and feels like a brand-new car. The attention to detail was exceptional, and it’s obvious he takes pride in his work. Everyone was professional, accommodating, and easy to work with from start to finish. They made the entire experience smooth and stress-free, and I truly appreciated the excellent customer service. Thank you, Joe, for treating my car with such care. I’ll definitely be back and wouldn’t hesitate to recommend this dealership’s service department.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amy, we're delighted to hear about your fantastic experience with Joe and our team at Porsche Hartford. Your recommendation means the world to us, and we look forward to serving you again.
Bought a used vehicle there. Was given a 6month o 3,000 mile warranty. Had an issue with the vehicle two days after purchase. Dealership refused to do the repair. So much for customer service.
Bought a used vehicle there. Was given a 6month o 3,000 mile warranty. Had an issue with the vehicle two days after purchase. Dealership refused to do the repair. So much for customer service.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand how frustrating it must have been to encounter an issue so soon after your purchase. Our goal is always to provide reliable vehicles and stand behind them with the coverage we offer. The 6-month/3,000-mile warranty is meant to give our customers peace of mind, and we regret that you feel we did not meet that expectation in your situation. We would appreciate the opportunity to review your case in detail to better understand what happened and determine if there is anything we can do to assist further. Please reach out to us directly at 860-290-6347 or [email protected] and ask for Karan Singh so we can address your concerns promptly. Your feedback is important to us, and we are committed to improving both our service and communication moving forward.
Joe Delacruz at Hoffman Porsche Service went above and beyond to make my service experience fast and easy. Joe and his teammate Josh are top shelf service technicians. They took care of me and my car. I can’t say enough great things about them! They both deserve a raise and a promotion… I hope you’re reading this Mr. Hoffman! I have been a Hoffman customer for 50 years. They are fabulous!
Joe Delacruz at Hoffman Porsche Service went above and beyond to make my service experience fast and easy. Joe and his teammate Josh are top shelf service technicians. They took care of me and my car. I can’t say enough great things about them! They both deserve a raise and a promotion… I hope you’re reading this Mr. Hoffman! I have been a Hoffman customer for 50 years. They are fabulous!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback and your business over the years! We are thrilled that you had a great experience with Joe and Josh. Your thoughts will be shared with the team. Safe travels from all of us at Porsche Hartford!
Everyone I met was pleasant and enthusiastic. The car was priced fairly and nicely maintained. Shout out to Nate and everyone else.
Everyone I met was pleasant and enthusiastic. The car was priced fairly and nicely maintained. Shout out to Nate and everyone else.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David, thank you for the review! We’re glad Nate and everyone else was so pleasant and enthusiastic. Enjoy your ride! - The Porsche Hartford Team
Josh is a great service manager He always does a great job for me He
Josh is a great service manager He always does a great job for me He
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding Josh! We are happy to hear he provides great service at Porsche Hartford.
I was in for my scheduled appointment and met with service rep Joe. He explained what services would be performed and answered all of my questions completely. Showed me to my loaner vehicle. Told me that my vehicle would be ready by 4:00pm - and if he called and said it was ready at 3:00pm. Overall a positive experience.
I was in for my scheduled appointment and met with service rep Joe. He explained what services would be performed and answered all of my questions completely. Showed me to my loaner vehicle. Told me that my vehicle would be ready by 4:00pm - and if he called and said it was ready at 3:00pm. Overall a positive experience.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we're glad to hear Joe took such good care of you. Your feedback means a lot to our team, and we hope to welcome you back to Porsche Hartford down the road.
Very informative and great advice and finished in a timely manner great service and understanding
Very informative and great advice and finished in a timely manner great service and understanding
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lisa, it was our pleasure to assist you. Thank you from all of us here at Porsche Hartford!
“Thank you, Joshua and Junior, for making things easier and for your attention.”Happy hollydays "
“Thank you, Joshua and Junior, for making things easier and for your attention.”Happy hollydays "
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to assist you here at Porsche Hartford! We'll be sure to pass along your kind words to Joshua and Junior!
I had body work completed to perfection. Joe, a Porsche service advisor over saw the process. A warranty covered issue was identified and rectified. Joe contacted me to insure that the issue had been found and taken care of. I feel that I always have excellent service at Porsche East Hartford. I am treated respectfully, details of each repair or check up are explained, they listen to concerns and look to remedy them. Establishing a relationship with Service Advisors leads to a most satisfying experience.
I had body work completed to perfection. Joe, a Porsche service advisor over saw the process. A warranty covered issue was identified and rectified. Joe contacted me to insure that the issue had been found and taken care of. I feel that I always have excellent service at Porsche East Hartford. I am treated respectfully, details of each repair or check up are explained, they listen to concerns and look to remedy them. Establishing a relationship with Service Advisors leads to a most satisfying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, thank you for the outstanding review! We are thrilled to hear that Joe and the team took such great care of you and your vehicle. We truly appreciate your business and hope to see you again at Porsche Hartford!