Auto Park Ford Sturgis

Loved the people and thought the service was quick and accurate. The waiting area is wonderful and the car wash was a nice touch. I am moving my business from Coldwater to Sturgis based on my satisfaction.

Excellent everyone is always happy to see us. Sandy went out of her way to deliver my husbands dealer plate . Our vehicles are always well taken care of.

We found an Explorer at another dealer and they were able to get it there quickly, we test drove it and the paperwork was quick, Vehicle was spotless after detail and they wished us happy anniversary! Full tank of gas and one on one personal assistance setting up the stereo, phone settings in the car!

I was just cruising through the lot seeing what used cars they had and before I knew it I was the owner of a Brand New Ford!

The salesperson and staff were very friendly and nice ,made it a enjoyable truck buying experience.They have a very comfortable waiting room and were very accommodating

I was treated very professionally by everyone I had an interaction with. Outstanding service. I was notified as soon as my car was ready. Was asked if there was anything else I could be helped with at that time. Will gladly return for service.

I took my 2016 car in for a routine oil change. While I appreciate thoroughness, I was approached in the waiting room and was given suggestions of 4 additional services that should be done on my 2 year old car. This is a bit frustrating since I don’t know if these are services the technician found that the car “needs” ~ or are they services that Ford ”recommends” but nothing serious that needs to be done right now. I have taken the car in several times for routine maintenance because we want to support the local community, but every time, I am approached about additional services! Please just do the service requested, and if additional service is obviously needed, let me know at that time. It comes across as a money-making sell job.

I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covered. I don’t know when wires were chewed, so I said to go ahead and fix it (not a problem). I was then told that my air filter was extremely dirty, and it needed replaced. I said that I had recently bought the truck so it had to be dirty when they sold it to me and I think they should cover it. When I picked the vehicle up, it didn’t mention anything about the air filter, so I asked. I was told that they blew it out with the air hose, so “everything is good to go now”. They were certainly more than ready to charge me for something that needs to be replaced, but when the onus is on them, it can be fixed with a little air. It did not give me any level of trust to return.

A great first time buying from a dealership experience. After searching all summer for the truck I wanted, they were able to find me the best deal for our money.

I ordered a Driver side rear door lock for a 2013 Ford Fiesta and got a passenger side rear door, my vehicle is in Dominican Republic and a paid to ship the part over there to find out was given the wrong one. Guess I I feel about it.