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Classic Chrysler Dodge Jeep Ram of Madison

(158 reviews)
Visit Classic Chrysler Dodge Jeep Ram of Madison
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (866) 248-1345 (866) 248-1345
Used (855) 693-6088 (855) 693-6088
Service (877) 881-7191 (877) 881-7191

Reviews

(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram of Madison from DealerRater.

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Fast friendly service.

Fast friendly service. Service I had done was done in a timely manner. This was a reoccurring problem and they went above and beyond to fix it. Plus they were able to do it under warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep service in Madison is great.

Jeep service in Madison is great. They always get me in quickly and are very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks again.

Thanks again. Jeep running good. Keep up the good work. See you all again soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome sales department, great service department!

Awesome sales department, great service department!! Highly recommend Classic Jeep Madison Check them out , before the average competitors !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My van is still there for same problem they can’t figure

My van is still there for same problem they can’t figure it out. I paid $167.00 for them to put it the computer. I bought a new battery like they said to. I still have jump start my van I took back and been since Monday after Christmas. Tech dose not know why it has be jump. I would really like them to find the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’m very happy with the service provided.

I’m very happy with the service provided. They were thorough and gave me a clean truck back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant.

Very pleasant. The salesman I work with was very considerate and explained everything clearly. I will definitely purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I go to classic Chrysler in Madison because of

I go to classic Chrysler in Madison because of outstanding customer service and helpfulness. The service writers are great to deal with and always have a concern for the customer. This is hard to find . The parts department is always great if I need to purchase item(s). Even though it’s an old building, it’s always clean here. The offer a nice waiting room with beverages. I do drive 30min. To get here when I could go to another Chrysler dealership which is closer. But it doesn’t rate to the service you get with Classic. Last thing, don’t change a thing. I will continue to go to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Keep up the GREAT JOB Guys. I did forget about the Mechanics. Great work and you get you vehicle back just like you sent it in, sometimes cleaner. thx Classic Chrysler

Zach at Madison,OH classic dealership was incredible.

Zach at Madison,OH classic dealership was incredible. I had searched for a car in 2 states & he found the perfect one! Extremely knowledgeable & patient too. He even called a few days later to offer any help I might need on navigating all the “bells & whistles”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Excellent!

Fast and clean, dealership was spotless with a

Fast and clean, dealership was spotless with a comfortable waiting area. My truck was washed too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.