Reviews
needed a new transmission it was under warranty called
needed a new transmission it was under warranty called them set up a appointment was worried because the warranty was almost up and i needed a loner they told me not to worry that as long as i was in the system i was good fast forward 11 months later trans started slipping again called for a second time they remembered me and knew i needed a loner set the appointment up day before i was going to bring it in they called and said they didn't have a loner yet they would call me when they get one i called july 17 my appointment was august 11 the warranty was up on the 8th didn't worry bout it because of the first time when they said as long as i was in the system i was in contact with them every few days finally get it in there its now mid november they don't call bout the car till december and they say the warranty is up i was confused and talked to everyone up the line to help even contacted the owner all they would do is wave the labor and i had to fork over 2600 i feel ripped off will never go there again.
needed a new transmission it was under warranty called
needed a new transmission it was under warranty called them set up a appointment was worried because the warranty was almost up and i needed a loner they told me not to worry that as long as i was in the system i was good fast forward 11 months later trans started slipping again called for a second time they remembered me and knew i needed a loner set the appointment up day before i was going to bring it in they called and said they didn't have a loner yet they would call me when they get one i called july 17 my appointment was august 11 the warranty was up on the 8th didn't worry bout it because of the first time when they said as long as i was in the system i was in contact with them every few days finally get it in there its now mid november they don't call bout the car till december and they say the warranty is up i was confused and talked to everyone up the line to help even contacted the owner all they would do is wave the labor and i had to fork over 2600 i feel ripped off will never go there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am Totally Thrilled with the fabulous service I
I am Totally Thrilled with the fabulous service I received on my F-150. They went over and above Quality Repairs!! I highly recommend using Crest Ford for all your repairs. Excellent!! Bill kept us informed on the progress of work. Chris and Conner were Awesome!!
I am Totally Thrilled with the fabulous service I
I am Totally Thrilled with the fabulous service I received on my F-150. They went over and above Quality Repairs!! I highly recommend using Crest Ford for all your repairs. Excellent!! Bill kept us informed on the progress of work. Chris and Conner were Awesome!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my 2024 Bronco Wildtrak deluxe 2 dr in for
Brought my 2024 Bronco Wildtrak deluxe 2 dr in for service. Oil changed was promptly accommodated so then drove over to the write up area for a recurring issue. Scheduled next day appointment. Brought in said vehicle for inspection to find the issue. Part was ordered and install scheduled. Part promptly arrive in a day. Came in for the repair.. Technician quickly made the repair, checked all systems and levels .. issue resolved under warranty with my cost of a part. FREEDOM, my named Bronco is bucking and raring to roam. Thank you to the entire Service Team from write-up to the Technician to the supplier of coffee to the Cashier. Crest is my small town Big Service Ford Dealer. Craig C Morgan / my Grandson, Cameron, agrees too.
Brought my 2024 Bronco Wildtrak deluxe 2 dr in for
Brought my 2024 Bronco Wildtrak deluxe 2 dr in for service. Oil changed was promptly accommodated so then drove over to the write up area for a recurring issue. Scheduled next day appointment. Brought in said vehicle for inspection to find the issue. Part was ordered and install scheduled. Part promptly arrive in a day. Came in for the repair.. Technician quickly made the repair, checked all systems and levels .. issue resolved under warranty with my cost of a part. FREEDOM, my named Bronco is bucking and raring to roam. Thank you to the entire Service Team from write-up to the Technician to the supplier of coffee to the Cashier. Crest is my small town Big Service Ford Dealer. Craig C Morgan / my Grandson, Cameron, agrees too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with Crest Ford, for up to 40 yrs.
Dealing with Crest Ford, for up to 40 yrs. Reliable dependable incredible thank you everyone.
Dealing with Crest Ford, for up to 40 yrs.
Dealing with Crest Ford, for up to 40 yrs. Reliable dependable incredible thank you everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Crest ford a dealership with responsibility, reliance
Crest ford a dealership with responsibility, reliance intelligence great at fixing cars.All I can say thank you to everyone. Most of all their integrity.
Crest ford a dealership with responsibility, reliance
Crest ford a dealership with responsibility, reliance intelligence great at fixing cars.All I can say thank you to everyone. Most of all their integrity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you all.
Very good sales staff, all very helpful, the entire Crest
Very good sales staff, all very helpful, the entire Crest Ford staff are fantastic ! I highly recommend Crest Ford to all.
Very good sales staff, all very helpful, the entire Crest
Very good sales staff, all very helpful, the entire Crest Ford staff are fantastic ! I highly recommend Crest Ford to all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was by far the best experience I?
This was by far the best experience I?ve had buying a car. It?s also my first Ford and I can?t be happier with my purchase. The process was fast, easy, and hassle free. There were no sales tactics or pressure to purchase things I didn?t want or need. I will definitely be back.
This was by far the best experience I?
This was by far the best experience I?ve had buying a car. It?s also my first Ford and I can?t be happier with my purchase. The process was fast, easy, and hassle free. There were no sales tactics or pressure to purchase things I didn?t want or need. I will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lisa, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Customer Service was excellent my Salesman Ken in used
Customer Service was excellent my Salesman Ken in used cars was the best would recommend anyone who’s looking to buy a car to go to Ken in Used Cars
Customer Service was excellent my Salesman Ken in used
Customer Service was excellent my Salesman Ken in used cars was the best would recommend anyone who’s looking to buy a car to go to Ken in Used Cars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and easy to work with.
Friendly and easy to work with. Willing to help get you the vehicle that you want
Friendly and easy to work with.
Friendly and easy to work with. Willing to help get you the vehicle that you want
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience at Crest Ford.
Great experience at Crest Ford. The sales person we had was great. I would definitely go back.
Great experience at Crest Ford.
Great experience at Crest Ford. The sales person we had was great. I would definitely go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
