Reviews
Service
Dave was great an a real asset to Crest.Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
New vehicle purchase
I had a great experience with Crest Ford! My salesman was so very helpful and patient with my new vehicle purchase. Everyone I encountered in the dealership was very friendly and curtious. I would happily recommend Crest Ford to others for their next new Ford!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Exceptional!!
Great service! John bacarella found me the car i wanted and got it to me within a week! Had it ready to go after i signed papers. Hes the reason i keep coming back to crest ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leasing experience
I enjoy dealing with Frank. He makes every visit easy and works well with what you have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew, our Staff works hard to go the extra-mile for our valued guests! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!
Crest Ford is awesome!
I could not be happier with the 2017 Escape we brought home! John Bacarella was patient with us while we spent weeks figuring out what we wanted. And when we finally decided at the very end of the month, he made sure we were able to get it. I don't know how he managed it, especially since we had a very particular list of features we wanted in our vehicle. We continue to be loyal Crest Ford customers, and will recommend John Bacarella to all of our friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leases
Timely, efficient, and were able to offer me a time that worked for my schedule
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! We hope to be of service to you again! Take care!
Service Work Done on Mercury Milan for Recall
William the Service Clerk was very helpful and polite.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Judy, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (866) 360-4460 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Highly recommend
This is the first time I used Creat Ford, & after my experience, Creat Ford will be the ONLY place I use in the future!!! the shuttle service was A+ !!! Excellent service all around, I highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Top notch dealership!!
As always, I make an appointment ahead of time for my car to get the Work's done. I am always greeted right away and from the time I arrive to the time I leave I feel welcomed and appreciated. Even with all the construction going on, everyone is still friendly and very helpful. I really appreciate it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Jeff! We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Great service department.
Great place to do business. Always professional, and personable. Always feel like I'm treated fairly. Asked to have breaks replaced and was told mine were perfect. I did not need new ones. Honesty goes along way. Service manager , Mike, always takes good care of me. Explains what was and was not done with reasons. Thank you for your service. I have and will continue to recommend you to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, it is great to read such wonderful comments about your recent experience with us! At Crest Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!