Monroe Superstore Dodge Chrysler Jeep RAM

Wow! What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specifically and nothing else. Many of our local dealerships tried to sell us other vehicles despite our desire for the Wagoneer S. Then we stumbled upon Monroe Chrysler Dodge Jeep Ram Superstore and started communicating with Denise Case in sales. They were an hour and a half from us but the prompt replies to our questions and the friendly phone conversations made us feel more welcomed than our local dealership experiences. We drove out one Saturday morning just to have a look at their Wagoneer S and from the moment we entered their dealership we experienced the utmost in respect and general friendliness, even from other sales associates that were not specifically working with us. The culture here at Monroe Chrysler Dodge Jeep Ram Superstore is something that other stores should strive to achieve. We experienced the same outstanding level of respect and professionalism from our Sales Consultant, Denise Case, our Finance Consultant, Jeremey Jennings, and the store’s General Manager, Brian Young! I even had a question for the parts department and Jason Campbell went above and beyond to provide me what I needed. I specifically included all these people's names because they positively impacted our experience and will make me return as a repeat customer. We ultimately chose their white Wagoneer S Launch Edition because they were upfront with pricing—no haggling—and offered a very fair value for our trade-in vehicle. To cap off an already great day, while we were outside taking delivery of our new vehicle, we ended up swapping stories about our college-aged kids. As it turns out, Brian’s son is an accountant, and there may even be an opportunity for our son to connect with him for an internship. It was a genuine moment that reminded us how much relationships matter—and Monroe Chrysler Dodge Jeep Ram Superstore truly made us feel like family." Why would I recommend driving a little farther to Monroe Chrysler Dodge Jeep Ram Superstore? Because at every step of the car-buying process, they take the time to build genuine relationships, earn your trust, and make you feel completely at ease—turning what can be a stressful experience into one filled with confidence and joy.

Took my 2021 Jeep wrangler in for an oil change the technician was courteous and the service was excellent

Willing to go that extra mile for it's customer to get the sale but unwilling to address questions after purchasing

Always get a great deal here. Ty is very helpful and knowledgeable about their vehicles. Needed service recently, and the problem was resolved that day. They even gave me a loaner. Awesome dealership, it's the only place I'll go

Came in for an oil change, had me in and out quickly. Pointed out a few things that were nearing replacement that I hadn’t noticed myself. Thank you!

This is a great team. My husband and I had a very nice experience at this dealership. Thank you for making a crazy time in my life enjoying.

Quick, easy, and seamless experience at CDJR! Highly recommend for folks looking to purchase their new car.

Troy delivered 100% for sure! My son went for a Chrysler 300 and on top of that we left with a Dodge Hornet!

Joe and Nathaniel in the body shop did a great job fixing my 2022 Grand Cherokee 4Xe. It looks as good as new!

Great staff and work is done accurately and done when promised. I have gone there for 26 years and won’t go anywhere else.