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Monroe Superstore Dodge Chrysler Jeep RAM

(484 reviews)
Visit Monroe Superstore Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:30am–3:00pm
Sunday Closed Closed
New (866) 874-3983 (866) 874-3983
Used (888) 853-8280 (888) 853-8280
Service (734) 271-6190 (734) 271-6190

Reviews

(484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Monroe Superstore Dodge Chrysler Jeep RAM from DealerRater.

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Rob is a nice guy, very patient and friendly when

Rob is a nice guy, very patient and friendly when introducing the vehicle to me. The entire purchase process went pretty smoothly, he also showed me all the functions that come with it and small but useful tips. 5-star service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Because you will not change the name in your system to

Because you will not change the name in your system to Gary Patrick Coss and I was supposed to get two more free oil changes I will never spend another 40,000 ever again! When I pay it off I'm going to buy a BMW from Ann Arbor! I will still continue to do services with you! Even though I'm not happy! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From the moment I walked in I felt valued as a customer.

From the moment I walked in I felt valued as a customer. Tynan and everyone involved with helping me get my vehicle were amazing! I highly recommend and will absolutely go back if I ever need another vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thanks again for taking care of our vehicle.

Thanks again for taking care of our vehicle. Very fast, professional and affordable. Will return for all our fleet needs and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nick was professional knowledgeable and easy to deal

Nick was professional knowledgeable and easy to deal with. I would recommend him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bridget was so professionals and compassionate.

Bridget was so professionals and compassionate. The dealership has been mine for over 30 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I will recommend this dealership.

I will recommend this dealership. I was promptly greeted and assisted by Derrick and Dominick Tran was very friendly and explained everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had the car in for oil change and tire rotation.

Had the car in for oil change and tire rotation. Said all finished, however when I drove away car had a terrible noise. Rear wheel had not been not tightened. The next day I was up north and the low tire light came on. Checked the in dash pressure and the pressure was 24# on front tires and 27# on rear. This is an on going service problem with this dealership. On the jeep before current I brought the car in for a EGR recall. Car was returned to me as completed. Two days later going north on US 23 at 70MPH the car slowed down to 10MPH I managed to exit without getting run over. Car was towed in and falt was vacuum line not secured on the EGR valve. I hag a Journey prier to the jeeps. While in tor routine service (oil and tire rotation) the oil filler cap wasn't replaced. By the time I got home there was oil all over the engine compartment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are a very efficient team who remain pleasant and

They are a very efficient team who remain pleasant and helpful. Thank you for the work you do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing work.

Amazing work. Truck was done when they said it would be and the workmanship was wonderful. I have never had any issues with my dealership. I will always shop here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.