Reviews
Service at Gorno Ford
Excellent service provided by Dan Higdon in purchasing my 2021 Ford Bronco Sport, great SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
GORNO FORD
Great service, clean facility, every contact was pleasant and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Bronco Review
Laura was such a big help in getting us our dream vehicle! We were able to stop in for a test drive, then ask/answer some questions via text, and finally, sign for and pick up our new Bronco. Easy and painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carrie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Gordon Ford
Was a GREAT buying experience! Got the car I wanted at a price I was happy with. Cheryl was my original sales person and when she was unavailable on the day I wanted delivery - her associate, Maria, stepped in and took care of that. Raj walked me through the finances. Love my Bronco AND Gorno Ford in Trenton MI.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Darlene, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Gorno Ford Review
I would highly recommend Gorno Ford.. The Manager was awesome and the Service Dept. got my vehicle in right away and got it back early next morning . Thank You Gorno Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brenda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Quick Lane
Why are online appointments not honored. Useless option.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2020 Ford Escape
Laura was very helpful with me and very patient The only thing I was very disappointed that I did not get 2 keys at time of purchase I hope when the chips come in that Ford can take care of that problem
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Works package
Came in for an oil change and was told it may be an hour to an hour and a half wait. It only took 45 minutes !!!! Everything went well. Thanks !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gorno Ford
Everything was as discussed. No changes or unexpected charges. Professional handling of whole process.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thank you Joe Giancana!!
Joe Giancana was the best!! Thank you Joe for all the help and advice. Not only did you steer us to the perfect vehicle, you showed us how everything worked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tdogg, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!