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Southgate Ford

(602 reviews)
Visit Southgate Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (734) 720-1372 (734) 720-1372
Used (734) 720-1260 (734) 720-1260
Service (734) 720-4641 (734) 720-4641

Reviews

(602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southgate Ford from DealerRater.

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9/27/2024 was rear while stopped for traffic on US23 at

9/27/2024 was rear while stopped for traffic on US23 at about 70 mph the the rear bed was hit pushing it into back of cab, The drivers seat back broke putting me in the rear seat area, the drivers seat belt broke. Received damage to right leg - it was on the brake pedal. The truck was totaled out, have purchase a new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Staff has always been outgoing to me each and every time

Staff has always been outgoing to me each and every time I visit the dealership. Great staff who are very professional and willing to help you every step of the way. It is a joy to work with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Went to dealership first thing in the morning looking for

Went to dealership first thing in the morning looking for a new car, and drove out in my new F-150 later that afternoon. My salesman was Mark Clish and he was so helpful and knowledgeable, and he got it done in record time. Thanks again Mark, I love my truck!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service dept was great.

The service dept was great. Was able to get in quick and work was done in timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Honest , fair, and very friendly our salesman Jeff Bolier

Honest , fair, and very friendly our salesman Jeff Bolier is very good one of the best I have ever dealt with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience, easy in and out.

Great experience, easy in and out. Definitely will use them again. Oh and I love the new Maverick!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was happy with the services at Southgate Ford.

I was happy with the services at Southgate Ford. Thanks to all the staff and all that you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great dealership been there 10 years.

Great dealership been there 10 years. Love it My dealership is the best. Go see them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional and fair all the way.

Professional and fair all the way. Darian Count is the best and I keep coming back to Southgate Ford every time I lease is up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Danielle, the salesperson that I had is so knowledgeable

Danielle, the salesperson that I had is so knowledgeable about the pickups she sells. She spent the time with me to make sure that I received the options that I was looking for. She also returned any calls or texts in regard to additional questions I had. It is truly a great feeling to leave the dealership confident and happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.