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Southgate Ford

(611 reviews)
Visit Southgate Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (734) 720-1372 (734) 720-1372
Used (734) 720-1260 (734) 720-1260
Service (734) 720-4641 (734) 720-4641

Reviews

(611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southgate Ford from DealerRater.

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2015 Ford Escape SE

I leased an Escape SE...the service was great! I was not sure exactly what vehicle that I wanted but was given a variety of possible options. The representative, Jeff Spooner was extremely helpful and informative. I would definitely do my future car purchases through this dealership and with Mr Spooner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Focus

Ken Garvin was the only one I worked with and he was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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customer

Explorer, the service was extremely outstanding. Jeff is definitely on top of his game a perfect fit for southgate ford . U guys definitely should keep him around he is definitely an asset to that location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car purchase

Roland was excellent! He did not pressure us, was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2014 Ford Edge

The sales person Kevin Miller was a great help and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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saterday oil change

Was a bit of a Waite, couldn't get my tires rotated you could use more help on Saturday's, it might be the only day of the week a customer can bring in there automobile.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A great experience at Southgate Ford

Our experience was very pleasant. We were helped immediately on arrival. Our salesman was very very helpful . We were very pleased at how everything from beginning to end just flowed !!!! I love my car too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

it was a great experience and I love my new Escape.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Excellent service by Mike (Chip). He was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services

Outstanding salesperson. Very helpful in my decision on what 2015 Ford Escape to lease. Would recommend dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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