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Cole Buick GMC Cadillac

(315 reviews)
Visit Cole Buick GMC Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–4:30pm
Wednesday 9:00am–8:00pm 7:30am–4:30pm
Thursday 9:00am–6:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (269) 359-4128 (269) 359-4128
Used (269) 679-6098 (269) 679-6098
Service (269) 679-6045 (269) 679-6045

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cole Buick GMC Cadillac from DealerRater.

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Great service , very nice people.

Only bad point is my steering has a slight pull to the right at all speeds from 5 mph to 70 mph. I am planning to call for an appointment as soon as I have a few days clear with family problems. So until then, Thank You James Cline

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Most knowledgeable dealership and salesman around.

Our salesman, Ron Morton, was extremely helpful. Sharing his knowledge and not steering us in any direction, just making sure we got what would serve our family best. He thought outside the box, had us try a couple of different models and got us right where we needed to be. We are very happy with our new car purchase and really appreciated the entire experience at Cole Buick GMC Cadillac in Portage. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Nice clean dealerhip, had coffee in the morning, had a place for me to work at since I waited for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Customer

As a new customer to the Cole Maintenance Department (I'm relocating to the area from Nebraska) I found the on-line service scheduling very convenient. The staff was friendly and interested in providing service and the customer waiting areas were very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cole Buick Cadillac is Awesome!

I needed my regular service to my 2014 Malibu at the last moment...the scheduler was courteous and bent over backwards to fit me in. I was well received at the service department and they did an excellent job in much less time than they estimated. I would definitely recommend Cole to my family and friends. Great job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast Friendly customer service

Neil responded very quickly and professionally. He was ready for us the moment we arrived even though he was busy with other customers. I think we were there a total of 2 to 2.5 hrs and left with a new vehicle and got a great deal on our trade in. Everyone at the dealership was friendly and helpful, we will definitely be going back to Cole Buick Gmc Cadillac for our future purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Kyle was a great salesman and got me everything I was looking for in my new Terrain. He was a pleasure to work with! I even got a front license plate bracket :) (it's the small things that make us smile)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast delivery of new vehicle

I was acknowledged when I walked in and was helped quickly. The signing of paperwork was fast and I was out of there in the shortest period of time from any other time I have purchased a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying Experience

Everything went very smoothly with my purchase. Bruce Kraker handled my buying experience with a professional & friendly atmosphere. I know I can always revisit him if I have any questions. GREAT EXPERIENCE! I LOVE my Acadia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repeat Customer

The staff is very friendly, The receptionist was charming. Pop Corn was yummy also. We had both vehicles in for maintenance, we had appointments that were and hr apart of each other. The folks back in the garage had us pull both in at the same time and had them done at approximately the same time also. Awesome! We had our 4 yr old grand-daughter with us and it was nice that they have a kid friendly area and T.V with cartoons to occupy her for the hr that we were there :) Thanks for the great service!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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