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Jack Demmer Lincoln

(804 reviews)
Visit Jack Demmer Lincoln
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (877) 458-7811 (877) 458-7811
Used (877) 565-3940 (877) 565-3940
Service (888) 960-6236 (888) 960-6236

Reviews

(804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Demmer Lincoln from DealerRater.

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Milan owner

Josh and everyone in the service dept that we dealt with were very pleasant and knowledgeable. The tune our vehicle took for service was definitely acceptable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your business & kind words, Lori!

New Lincoln MKZ Lease

I had a wonderful experience working with Racha on a new MKZ Hybrid lease. Service and communication were outstanding throughout the process. Very professional dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your business & kind words! We are so happy to hear that Racha provided you with a 5-star buying experience and hope you are continuing to enjoy your Lincoln!

Lincoln onwer

Very courteous, fast and professional. I would recommend the dealer to all my friends and associates. The service manager, Joe is very honest and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your business & 5-star feedback, Amariah!

Excellent lease process

Leasing my first car in 10yrs was easy and quick. Service was fantastic and all my needs were met. Loved being able to text my salesperson and love the lincoln app! So excited!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business & positive feedback! We are glad you had such a pleasant buying experience with Racha and are happy that technology made your sales experience & will continue to make your ownership experience so fantastic.

Very satisfied

Mr. Dave McLean was very attentive to my concerns and questions. He provided very timely follow-up, with professional empathy. I will purchase a car from him in the future, and recommend him to friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your business as well as your 5-star feedback, Harold! We are happy to hear that Dave provided you with such a positive experience.

Sheer Professionalism

I was totally pleased by both the courtesy and professionalism displayed by my service Rep. Anthony Santiago. He was very friendly, thorough and 100 percent a real Professional. I can't give enough accolades to describe him. He is definitely an asset to the Jack Demmer (Lincoln) Family!!!!! Many Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business & 5-star feedback, Lavine! We appreciate your kind feedback & agree with you that Anthony is certainly an asset to our dealership.

Worry-free, as usual!

Great service - needed maintenance is thoroughly explained. Anthony clearly explains what can wait a month or so and what is needed immediately. I truly appreciate he and his crew at Quick Lane!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued loyalty as well as your 5-star feedback! We are glad Anthony is always very thorough in explaining the necessary maintenance your vehicle needs. We do not pay for the upgraded Dealerrater.com service which is why you cannot select Anthony's name. I can assure you that including his name or any employees name in the text of any online review is always very helpful and great to see for not just our internal management team to acknowledge, but for potential customers to see too. Thank you again!

First and last Ford/Lincoln product

I leased a new Nautilus and found a dent in the hood. Jack Demmer wanted to replace the hood with a hood from a different vehicle. NOT ACCEPTABLE! They did not offer me a newly painted hood from the factory. Instead they offered me a free oil change. First and last purchase of a Ford and/or Lincoln Product. I will be going back to GM.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Customer Service

This is my 4th Lincoln, love the luxury & style. Each time the car has been upgraded to be more luxurious although the price increased the quality is worth. Samer has been my consultant over the past few years and he has gone beyond to make his clients pleased by staying within my budget, listen to my concerns, set up my car and answered all my questions even repeated ones, lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for your continued loyalty & positive feedback. We are glad Samer always keeps you happy & is a great resource for all of your questions. We appreciate you taking the time out of your busy day to share your kind words online with us also.

Excellent and courteous service

I’m always treated well here. There is professional, courteous service. The job is well done and returned to me shiny and clean. If I’m unable to wait I receive shuttle service. I wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive feedback and continued loyalty. We are glad Amer & Anthony continue to take such great care of you.