Jack Demmer Lincoln

4.8
(293 reviews)
Visit Jack Demmer Lincoln
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (877) 458-7811 (877) 458-7811
Used (877) 565-3940 (877) 565-3940
Service (888) 960-6236 (888) 960-6236

Inventory

See all 86 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2010.
Jack Demmer Lincoln (previously Jack Demmer Lincoln Mercury) has been family opened and operated since 1998. The dealership was originally located in Farmington until the Demmer?s has the opportunity to acquire Krug Lincoln Mercury one of the largest Lincoln-Mercury dealers in the country. In December of 2000 Jack Demmer Lincoln Mercury opened on Michigan Avenue in Dearborn where we currently operate today. We are proud to be one of the premier dealerships in Southeast Michigan. From the moment you enter our showroom you?ll notice our commitment to customer service is second to none.
Discover the Demmer Difference!

Service center

Phone number (888) 960-6236

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(293 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

New tires

Service was great and the associates were friendly. Pricing for tires was comparable to other stores the faculty was nice and clean. Prompt service. Great service

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Marcia!

3.3

Unscheduled maintenance

I took the car in on a Friday for the fourth time for unscheduled maintenance of a quality issue within a year. The alarm would go off due to a faulty sensor. I also asked that an issue with the headrest failing to retract in the third row be fixed. On the following Thursday I called and was informed that the sensor would be corrected but the seat would have to be sent out for repair. This would mean probably several more days without the car I am leasing for several hundred dollars a month so I said no just return the car. They returned it without reinstalling the rear seat parts they had begun to dismantle so I had to take the car back yet again to have it restored to the condition I gave it to the dealership in. This car is a lemon!

5.0

Service Repair

Jack Demmer is an excellent dealership. I drove 30 minutes from my home to have the repairs done as two other Lincoln dealerships could not resolve my issues. The other dealerships were much closer but Jack Demmer is the best.

5.0

Great service experience

Excellent experience at a clean , safe and well run facility. Everyone was respectful, repairs were on time, and successfully completed. I will certainly come back in the future and recommend to all.

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Scott! We greatly appreciate you taking the time out of your busy day to share your kind feedback online with us. We look forward to seeing you back in the future.

5.0

Service

Gas door was repaired but the cleanup around gas door wasn't, it was very dirty ! The vehicle was clean when turn in to the service department.

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Byron! We greatly appreciate your honest feedback. We're sorry about the lack of cleanliness upon the return of your vehicle. We have alerted our management team so that this doesn't happen to you or any of our other clients in the future.

5.0

Oil change

I was fortunate to arrive when there was little traffic to have my vehicle serviced and was in and out within a half hour. The technician were thorough and efficient and polite.

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Hubie!

5.0

Total Customer Experience was Excellent

This is about my fourth vehicle that I have purchased from Jack Demmer Lincoln. This is the most well organized professional dealership that I have ever worked with. I simply tell them what I'm looking for and they take it from there. So professional, so caring, and so customer focused. I love my new Lincoln Nautilus, but I'm "in Love" with the customer service that this dealership gives. It doesn't matter if I am in the market to purchase or just browsing around, the respect and friendliness is always refreshing. Thank you Matt Demmer, Sam Awazem and Chris Conley for always making me feel like the most important customer in the showroom. I bleed LINCOLN."

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Lorita! We greatly appreciate your loyalty and are so happy to hear that Sam, Chris and Matt always provide you with such great customer service. We look forward to seeing you back next time!

5.0

Repair to parts in my hatch

Joe at Demmer Desrborn is excellent in regards to service/repairs! He is professional and goes to great lengths to ensure that I understand what needs to be repaired and why. He does his best to ensure that the repair is done in a timely manner and efficient! My service this time was wonderful, the repair was great and I am pleased as usual!

5.0

Lincoln MKC

Everyone was so helpful!! Highly recommend them for both purchasing and service. The new battery was put in quickly and had me back on the road. Good job!!!

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln!

5.0

Owner

Great service friendly people great experience great rental cars provided when work was being done Josh and all drivers were extremely friendly thank you very much!

Dealer response

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Shannon!

Read all 293 reviews