Mercedes-Benz of Medford

Stewart Mautz recently guided us through the purchase of a 2019 Toyota 4Runner. From beginning to end he was friendly, courteous, and professional. He went out of his way to help us in several ways. Absolutely no pressure. A real pleasure to deal with. He is not on the employee list on this website because was relatively new at the dealership, but we give him 5 stars. Thanks again, Stewart!

Dan @ Mercedes-Benz of Medford took good care of me and my Van in a timely manner. Unexpected multiple point inspection was very, very helpful. And a van wash to top off the service.

It was a very good experience they were on time and did a great job for us on our van so thank you very much Ken and Jill

Sam and Kevin were very helpful throughout the buying experience. They found the car that I was looking for. I really appreciate everything Sam and Kevin did for me.

Overall, laid-back buying experience working with Sam at Merc-Benz of Medford. Called in from pretty far out of town to inquire about a really good price on a Used GMC Denali 2500HD. It was priced under Blue Book so I assumed there must be something wrong with it. Nope - Just a supremely nice used vehicle. Sam was easy to talk to and prompt to respond to my questions via text or phone call. The deal we agreed to over the phone was the deal I got when I arrived. Worth mentioning that they discovered a minor issue with the touch screen on the dash. Not only did they disclose it right away, they offered to fix it at their expense. Despite living 3 hours from the dealership, they offered to come get my vehicle when the part was in, leave me with a loaner, then deliver my truck back to me. That's 12 hrs of driving for them, just to make good on a slightly glitchy touch screen. That's impressive commitment to good service. Much appreciated.

Sam Quintero, was a great sales man he helped me through the process and never made me feel rushed!!!

From the first phone to the completed sale the experience at this dealership was good. I could tell Sam was a new salesperson but I found him to be very helpful and willing to do whatever I asked of him. I have found that many times enthusiasm makes up for a lack of experience and this was certainly the case in working with Sam. The sales manager was willing to work with me as well, leading to a positive experience throughout. I appreciate their professionalism and clarity.

Excellent service! Happy with the maintenance done on my Sprinter Motor Home. Really appreciated the inspection video.

Dan had my checkup work done quickly and explained to me what will need to be done in the near future. I appreciate it every much. Thank you

Jeff Cook worked a fair and honest deal with me. He was quick to answer questions. The whole process was seamless and efficient.