Reviews
Had an accident, got truck back after 2 months.
Had an accident, got truck back after 2 months. Blower motor wasnt working, after the 4th visit Taylor Ford said I owe them $150 for finally looking at it and the part would now cost me $574. Progressive insurance is the worst along with this dealership. I DONT RECOMEND TAYLOR FORD for ANYTHING....
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This is my fifth lease from Taylor Ford and I wouldn't...
This is my fifth lease from Taylor Ford and I wouldn't go to any other dealership. Everyone there professional, task oriented, and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.
Great service friendly personnel Always willing to help...
Great service friendly personnel Always willing to help and look for the best deals available
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your praise and kind comments about our team. Take care and have a wonderful day!
I was in the showroom of another dealership in the...
I was in the showroom of another dealership in the downriver area where nobody even said hello. Unlike that dealership the folks at Taylor are friendly, courteous and professional without being pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.
The best experience I have had at a dealership to date....
The best experience I have had at a dealership to date. The sales manager(Jerry) was a great help in working with my needs and steering me to a great salesman(Bryan) to put me in the vehicle I wanted at the price I could afford. I could not have been happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!
The whole experience was great. The entire staff was...
The whole experience was great. The entire staff was helpful and knowledgeable. I love my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.
Working with Mike Sareini was a great pleasure. Very...
Working with Mike Sareini was a great pleasure. Very helpful in ordering our new truck and gave us a great deal. Thank you, Mike!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Mike. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!
Was treated very well john went way above to help...
Was treated very well john went way above to help me.thank you john for all your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so glad that John was able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we hope to see you again.
I would come back for johns service
Listened and accepted I knew what I wanted, which was...
Listened and accepted I knew what I wanted, which was very much appreciated. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!
Everyone was extremely friendly and helpful. I think my...
Everyone was extremely friendly and helpful. I think my salesman Matt S. and the Finance Manager I think her name was Cindy went above and beyond to help me. Cudos to your team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thanks for highlighting Matt and Cindy, some of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!