Reviews
The gentleman at the front desk was very nice and
The gentleman at the front desk was very nice and helpful…The facility was nice and clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing James Martin Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I always schedule my regular maintenance with James
I always schedule my regular maintenance with James Martin. Prices are reasonable, with a coupon, prices are comparable to a Jiffy Lube but with excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
This was my second visit and Rona was very personable and
This was my second visit and Rona was very personable and nice to deal with. My visit was less than an hour and my car is in great shape.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Worst dealership around.
Worst dealership around. Service department is awful and don’t know what they are doing. Rudest people. Don’t return phone calls . Will never go back
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Got a great birthday discount as well as fast service,
Got a great birthday discount as well as fast service, keep up the great work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Odell was absolutely wonderfully and a pleasure to work
Odell was absolutely wonderfully and a pleasure to work with! I will definitely recommend to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with James Martin Chevrolet. We appreciate your business and hope to see you again soon!
This dealership has the worst customer service ever do
This dealership has the worst customer service ever do not go here . They do not care about accommodate you. They worked on my car last year just to come back with the same issue they failed to take accountability and fix the issue they messed up. The customer service is really horrible
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review, Deidra. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Everything was great thank you and will be returning on
Everything was great thank you and will be returning on my schedule date for oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The Best sales man I ever had in car sales.
The Best sales man I ever had in car sales. He had good patience for what he had too deal with. James stay focused your a all around good person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing James Martin Chevrolet!
Very good service didn’t not have to wait long staff
Very good service didn’t not have to wait long staff very nice will come back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.