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Northland Chrysler Dodge Jeep RAM

(2,517 reviews)
Visit Northland Chrysler Dodge Jeep RAM
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:15am–6:00pm
Tuesday 9:00am–6:00pm 7:15am–6:00pm
Wednesday 9:00am–6:00pm 7:15am–6:00pm
Thursday 9:00am–9:00pm 7:15am–6:00pm
Friday 9:00am–6:00pm 7:15am–6:00pm
Saturday 9:00am–3:00pm 7:15am–3:00pm
Sunday Closed Closed
New (248) 556-3059 (248) 556-3059
Used (248) 284-4497 (248) 284-4497
Service (248) 284-4499 (248) 284-4499

Reviews

(2,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northland Chrysler Dodge Jeep RAM from DealerRater.

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Love the dealer ship black ownedDon't with Short wait...

Love the dealer ship black owned Don't with Short wait Friendly people I will be back for all my car needs Thank you Vanessa Washington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sean was very helpful and got my Dodge Journey service...

Sean was very helpful and got my Dodge Journey service and gave me a copy of the work order and when they were finished Sean let me know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very very professional and timely with my truck was...

Very very professional and timely with my truck was very informational and I told my wife when she brings her truck to her an oil change ask for Lionel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service provider was prompt with getting my car in...

The service provider was prompt with getting my car in and he provided me with continuous updates. My car was ready in less than an hou

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

customer service was excellent service represented me was...

customer service was excellent service represented me was explain to meawhat had to be repair call and told me it was.ready in an hour. Thank You Shawn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would like to say I greatly appreciate northland jeep...

I would like to say I greatly appreciate northland jeep your service was excellent. And I would Recommend your service to others i look forward to doing business with you in the future. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I just encountered one of the best service-experiences at...

I just encountered one of the best service-experiences at a dealership that I have had in many years. I brought my vehicle to the Northland Chrysler Dodge Jeep dealership with an intermittent brake problem that only seemed to occur on very hot and humid days.  My wife and I had taken the vehicle to another Chrysler dealership multiple times after this had occurred, however, after inspection on each occasion, we were told that the brakes pads, rotors, caliper, etc. were in good condition and brakes were working fine. This went on for well over nine months at this dealership. I finally decided to take the car to the Northland-Dealership. I was greeted by Jason Horton, the service consultant. I gave him the history of the braking issue, I told him that the calipers were sticking on the left-front wheel when the problem would occur and that it was not occurring at the present time.  Jason said that it would be difficult to diagnose the problem without road-testing the vehicle and suggested that if I was willing to drive the vehicle to try to reproduce the issue and bring it immediately back to the dealership, that he would have his brake-specialist (Sean) take a look at it. After taking Jason's and coming back to the service-center.  I gave Sean the same information that I had given the other dealership and he was very attentive to what I was communicating to him and he was able to determine the root-cause of the issue. The Northland Service Team is now my preferred dealership for service! 

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service I recently received from Northland Chrysler...

The service I recently received from Northland Chrysler was excellent, professional and timely. I have zero complaints and I will continue to be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very unprofessional and don't take their job's serious!...

Very unprofessional and don't take their job's serious! People will lose a lot of unnecessary money dealing with the service department HERE! That's not good

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice jobVery friendly Nice people Got my car in...

Very nice job Very friendly Nice people Got my car in and out done in a reasonable time I would highly recommend they service center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.