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A couple weeks ago, I wrote a review on my purchasing experience. It was not a good review. However, Ashley and Sheila have restored my faith in this dealership.... Thank you so much for addressing my concerns. I really appreciate your assistance and time. I will definitely be back.
Good Morning Kathleen, Thank you so much for giving us another opportunity! We are very happy for you and that things went so smooth this time around...! We are here to always help in any way possible! Have a great day.
I'm frustrated that to get an appointment for routine service, I needed to wait at least 7 days. At least one chat note and one email note (including... phone number) suggesting that management hire more people was completely ignored. I have heard nothing from anyone at Midway. We have purchased vehicles and had them serviced almost exclusively at Midway, but that will change. I'm disappointed because I liked the people that work there and the quality of service but to wait a long time just for routine service is indicative that loyalty only goes so far.
I recently purchased a Chevy Silverado, this dealership made this purchase the best I have ever experienced. No hassle, no haggle just a great relationship.
Really disappointing Visit! After buying the Car new from them in august of 2016 the check engine light came on and they wanted to charge me to plug in... the tester and tell me what was wrong with the car! when I said I would not pay them that amount the service dept said they would not look at it unless I signed the paper with the amount on it! I declined and expressed how disappointing it was that they would not do this for free even though I bought the car there and brought it back to them for the oil changes(by the way when I bought the car I told I was getting 5 free oil changes which did not happen also) so after some back and forth and I decided to leave because of the attitude of the service dept. rep! I will only go back if they are the only ones that will do any recalls that will come up!
Always great to work with regardless of what I need.
The staff here was amazing. They worked really hard for us and got us a great deal on a new truck. I would highly recommend them to anyone.
I have always had a great experience at Midway and is the reason why we have used them for over 20 years. Steve Rhodes is the BEST!!!
I've always received excellent service at Midway. The staff is extremely helpful and friendly. Definitely recommend giving them a try.
Service has been excellent. We usually buy Ford vehicles, but I know we have switched over now.
They are great - I have never had a bad experience at Midway - they are kind and courteous!!!!!