Reviews
Best purchase ever
Dean was the best. I love my Mercedes. I would recommend Dean and the Novi dealer to any and all. Courteous and efficient.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I always ask for Noor!
I lease 2 new Mercedes a year and I make sure to always get them at MB of Novi with Noor. She is knowledgeable, professional, always willing to explain anything with the vehicles, and always gets the paperwork right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mercedes Benz
Noor kalasho was wonderful... She sold me a car, she has a wonderful attitude and got me a great deal.. I was really happy with my car.. Thank you Noor..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mercedes dealership in novi
Noor was amazing she helped me pick my new car out! It's amazing!! The car fits me and my personality! Very sweet lady, one of the best dealerships
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I walked in at the dealership without an appointment and this wonderful lady Noor Klashko asked me if I need help. I am glad I ran into her. She was very professional, very sweet to talk to amde me feel comfortable. She explained thoroughly the differences between the Models I was looking for. SHe followed up in couple of days and we went and purchased a car from her. She was very enthusiastic all this time and knew exactly what she was doing. She went over the features and explained it thoroughly. Merceded-Benz of Novi is lucky to have her. I would recommend her to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I feel Craig Astrien did a terrific job.
I feel Craig Astrien did a terrific job. From the initial contact to the delivery of my new Mercedes
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Car Service
The service is quick and the people are attentive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Very happy with Kendall. Thanks to her for a positive, no pressure experience. It was very positive. We look forward to a positive long term relationship. Well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ALTAF RAHMAN
GOOD RECEPTION PROMPT IN TAKE AND SERVICE DELIVERY GOOD SERVICE PETER MY SERVICE MANAGER DID A GREAT JOB. KEEP UP THE GOOD WORK. I WILL COME BACK FOR THE NEXT SERVICE. ALTAF RAHMAN PH.D. PROFESSOR ELECTRICAL AND COMPUTER ENGINEERING S.V.S.U. 3/22/2017.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Prefessional Service
I always go the Mercedes Benz of Novi dealership for my car service. John Atwell is always pleasant, ready to help. Par-excellent service, easy to schedule, individualized attention. Very professional service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
