Reviews
Write a reviewGreat dealership very modern open campus style.
My experience at Kneopfler was very enjoyable. My salesman (Marty) was very patient with me and helpful. Every person that works there has a smile on their face and a willingness to talk to you. My new vehicle was prepped,cleaned,and ready on time. Marty worked very hard to get me where I needed to be on price and the sales office found me some additional rebate discounts. Very Good Job Guys and Gals Keep Up The Good Work. Nick Mitchell
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review! We appreciate all of your kind comments and feedback about your recent visit. We hope you are enjoying your new vehicle. We look forward to doing business with you again in the future.
great service!!!
the salesman was terrific and vey knowledgeable!!! could not be more satisfied. had my son come down and he also purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review! We are pleased that you enjoyed working with our staff, and that we were able to find both you and your son a great vehicle! We hope you are both enjoying your new vehicles! We look forward to seeing you again in the future.
Everything was excellent!
The dealer(mike) definitely helped myself in getting a car! Didn't lie to us about anything, came at us with truth and facts. Already recommended this to a friend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing about your experience! It sounds like a very positive one. We are pleased that Mike and the rest of the staff were able to find you the vehicle you were looking for. Also we appreciate your recommendations. We look forward to doing business with you again in the future.
Great Service
Just recently had my oil changed, tires rotated and car washed. Everyone was very professional, courteous and helpful. Also had a driver available to take me to work.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to do a review. It sounds like everything from the service work to the staff was excellent. We are glad you utilized our courtesy transportation. Thank you for the business. We will see you during your next visit!
Pleasant experience
It was well worth the drive to buy from Knoepfler. I really liked the sales staff they were not pushy and great to deal with. After a lot of looking around they offered a good deal and I love the car. If you want a smooth fast buying process I would give them a chance, im sure they won't let you down.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you traveling to do business with us, and we are happy to hear that it was well worth the drive. Thank you for the review and recommendations. We are thankful for your business.
Good experience
Purchased a vehicle through the dealership and was very satisfied. They went out of their way to take care of a couple of small items that needed to be fixed on a vehicle, and they gave me a fair price on both the trade in and my purchase. The process took a little bit longer than I expected, but overall through a trade in, and purchasing a vehicle, it was a good experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Nick! We appreciate you making the trip and for providing us with valuable feedback! You matter to us and I hope we can do business again in the future! Renette Oehlerking Internet Sales Manager
Outstanding service
I cannot say enough about the outstanding customer service we received. Best seen to date.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steve, Better late than never but thank you so much for your kind words. We strive on customer service and truly believe it is what keeps our customers coming back for the last 91 years. Once again, thank you for your business.
poor service
Had an appointment for 8:30, Came back at 10:30 and they still hadn't looked at my car. At noon they said that they just started one of the tests that would take 2 hours.........I was from out of town, and was trying to work this appointment around my other appointments for the day. Finally at 2:30 I got my car back.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are sorry to hear that you were not satisfied with your repair service. The 8:30 appointment was set up for diagnostics at which time we found out that a 2-hour long test was required and the test machine was in use until after 10:30. The battery diagnostic was necessary so that warranty would cover the repair cost. Because of the extended wait time, we paid for a rental car out of pocket so you could go about your day. We strive to please every customer and we look forward to the opportunity to make you completely satisfied in the future. Thanks for your business!
Routine Check-up
Routine oil change and checkup went as usual today with being promtly greeted with a smile and questions on my concerns, work was performed quickly and was on my way in no time. Thank You for your caring personnel and dealership! A satisfied customer. Sharon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business. We know you have options and we don't take you for granted. We look forward to seeing you around the dealership for many more years to come.
always
One always deals with good, conscientious, affable, and knowledgeable people. Not necessarily the least expensive but things will be done right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, We really appreciate your response and thank you for the business. The good thing about something done right the first time is that it is typically less expensive in the long run. Once again thank you for your kind words and most importantly, your continued business. If there is anything we can do for you in the future, don't hesitate to ask!