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Serra Chevrolet

(1,059 reviews)
Visit Serra Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 10:00am–3:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (877) 878-6861 (877) 878-6861
Used (888) 273-8059 (888) 273-8059
Service (888) 310-6085 (888) 310-6085

Reviews

(1,059 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Chevrolet from DealerRater.

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Excellent Service

Staff was friendly and attentive, was in and out of the dealership in less time than anticipated. Brittney was an excellent and knowledgeable sales person, whom truly put me at ease throughout the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chevie Cruze Lease

This was our second experience with Kellie Tomlinson and she never disappoints. Without a doubt, she is the finest representative that Serra Chevrolet could hope to have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service

Andy assisted me in locating the desired vehicle and made sure I was comfortable with the process as a whole.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hours of Operation great!

PRO: Wanda Carter was the best. She was very professional and was very helpful. CON: Your website inventory listed a new Equinox LT with a sunroof under 5 miles on it, however, when I inquired, was informed that it had 2,600 miles on it and was being used by a salesperson. I was quite disappointed. My complaint is it should be taken off the website and not offered as a new vehicle OR to not allow your employees to use new vehicles. Still very disappointed as I had hopes to drive away with an Equinox with a sunroof (the only one left on the lot).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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pre-owned vehicle owner

Craig was extremely helpful to me. He met me outside showed me around & just gave me excellent customer service. I have other friends that well be looking for cars soon & I have already told them about him already.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Serra Chevrolet is the Five Star Chevy Dealer

Friendly staff. Very clean waiting area. Great price for the work that I had done. The work was done quickly and correctly. What's not to like? I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service , dealership nice and clean

I had a great experience at the dealership. The dealerships environment was professional, clean, and had a great since of warmth. My salesperson Mrs. Brittany Danna was very informative, pleasant, and helpful. I would highly recommend my salesperson Mrs. Brittany Danna and Serra Chevrolet dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase/Lease Experience

Andy was extremely personable and helpful. There were a few glitches (on my part) relating to the lease and Andy was extremely patient and helpful while we worked through the issues. He made it a pleasure to do business with Serra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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friendliest service

everyone isalways friendly and helpful. The staff makes each customer feel they are important. Thank you for your committment GM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms. Independent2013

I was very please with Julies' service she went above & beyond her duty helping me get my car fixed and in a timely manner. Serra rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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