Reviews
Excellent Service
Staff was friendly and attentive, was in and out of the dealership in less time than anticipated. Brittney was an excellent and knowledgeable sales person, whom truly put me at ease throughout the car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevie Cruze Lease
This was our second experience with Kellie Tomlinson and she never disappoints. Without a doubt, she is the finest representative that Serra Chevrolet could hope to have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
Andy assisted me in locating the desired vehicle and made sure I was comfortable with the process as a whole.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hours of Operation great!
PRO: Wanda Carter was the best. She was very professional and was very helpful. CON: Your website inventory listed a new Equinox LT with a sunroof under 5 miles on it, however, when I inquired, was informed that it had 2,600 miles on it and was being used by a salesperson. I was quite disappointed. My complaint is it should be taken off the website and not offered as a new vehicle OR to not allow your employees to use new vehicles. Still very disappointed as I had hopes to drive away with an Equinox with a sunroof (the only one left on the lot).
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
pre-owned vehicle owner
Craig was extremely helpful to me. He met me outside showed me around & just gave me excellent customer service. I have other friends that well be looking for cars soon & I have already told them about him already.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Serra Chevrolet is the Five Star Chevy Dealer
Friendly staff. Very clean waiting area. Great price for the work that I had done. The work was done quickly and correctly. What's not to like? I'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service , dealership nice and clean
I had a great experience at the dealership. The dealerships environment was professional, clean, and had a great since of warmth. My salesperson Mrs. Brittany Danna was very informative, pleasant, and helpful. I would highly recommend my salesperson Mrs. Brittany Danna and Serra Chevrolet dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase/Lease Experience
Andy was extremely personable and helpful. There were a few glitches (on my part) relating to the lease and Andy was extremely patient and helpful while we worked through the issues. He made it a pleasure to do business with Serra.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
friendliest service
everyone isalways friendly and helpful. The staff makes each customer feel they are important. Thank you for your committment GM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Independent2013
I was very please with Julies' service she went above & beyond her duty helping me get my car fixed and in a timely manner. Serra rock
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
