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Crest Lincoln

(823 reviews)
Visit Crest Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (855) 297-1417 (855) 297-1417
Used (855) 303-2861 (855) 303-2861
Service (855) 955-2228 (855) 955-2228

Reviews

(823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Lincoln from DealerRater.

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Buying a used car

Bill Hanke I bought a used 2009 Lincoln mkz, with a,vibration in steering wheel. They found it to be the rear drive-shaft. The cost would be $982.31.They split the cost three -ways. IT cost me $340.00 dollars. to fix. Im very-well satisfied and would deal with Crest Lin. again .Satisfied customer W.h. Thank You

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

MKC repaire

i am very happy with the whole process. 8888888888

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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professional service, my second purchase

This was my second used vehicle purchase here, dealt with Bill and Leroy who were both helpful and accomidating. Vehicle is a 2009 mkx loaded with everything except remote start. Worked out a deal where they would include a factory remote start, which would take a couple days, but they would deliver it to my house with a full tank of gas. Where else would you find service like that. Will defintely be back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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quick service

I would like to MKZ hybrid on the floor since i would only purchase a hybrid and want to see the inside of the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Eveyone did a good job and the facility was good

We have shopped and bought several used cars from your used car dealership. The last two times LeRoy was our sales person. We were disappointed not to find him when we arrived. We were met by a young man named Mitch who was two days on the job and had not sold a car yet. Though nervous and anxious he was assisted by Matt the Assistant Sales Manager. They made a good team and Matt was very helpful and guided Mitch through the sales pitch. At some point LeRoy came out from one of the office behind and said hi and remembered everything about us including the last vehicle we bought right down to the license plate number. He announced he was Sales Manager. Good move in our opinion on Crests part. Long story short from approximately 1pm to 6pm we bought the vehicle, it was detailed and we were out the door. The entire sales staff was very helpful, non pushy (would have left ask LeRoy) and we left feeling our needs were met and hopefully we were a good customer in turn. We will return as always to Crest Service Department for our service also. We find MOST service write up people knowledgeable and attentive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

I appreciate the courteous customer service. The wait lounge is comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms. Bonnie Tata (Paraprofessional)

I recently purchased a 2007 MKZ from salesman Michael Langiewicz. I am so happy with my car. My overall experience at Crest was excellent from start to finish. I will refer freinds and family .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crest Lincoln the best!

Service and sales takes a back seat to no one at Crest Lincoln! 2014 Lincoln Z, Leka in sales,Shaun and Tim in service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pleasurable new car experience.

It was the first purchase I had made at Crest Lincoln Mercury and it was very pleasurable. From my salesperson to the delivery of the vehicle it was never a high pressure situation. I buy a vehicle once every 4 or 5 years and I never look forward to it because of past sales experiences. This time was not one of those occasions. The showroom is bright and inviting and the waiting area for service is on the high end to be sure. Clean, modern and technology oriented, if you have to wait for service it doesn't feel so bad. Would highly recommend Crest Lincoln Mercury for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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professional and friendly service.

Always professional. prompt and never had any issues. I will continue going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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