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Palmen Motors of Kenosha

(2,824 reviews)
Visit Palmen Motors of Kenosha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
New (877) 519-8716 (877) 519-8716
Used (877) 889-1072 (877) 889-1072
Service (866) 451-3846 (866) 451-3846

Reviews

(2,824 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Motors of Kenosha from DealerRater.

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Experience

We had Great customer service working with Shawn Haas! He was very friendly and very knowledgeable! Smooth process! We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Great sales staff

Prompt courteous salesman and the individual who did the paperwork did a nice job. The facility was very clean and neat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

New Grand Cherokee purchase

Very pleased, was able to get the car that I wanted at a good price. The trade in amount was where I though it should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review! We appreciate your time and business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Efficient, good service. Good information.

staff was efficient, good information. Nice waiting area. Short waiting time to receive service. Everyone was friendly and courteous. Extra service for transportation a very nice plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the delightful review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Great salesman, poor refund.

Salesman Shawn Haas was great to deal with. Still waiting for the deal to be complete with my refund still not ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

A very good experience

Service writer was polite, efficient, respectful. No upselling pressure at 7:00 am, and I am so grateful you are open that early on a Saturday! Technician was respectful of my car - he was careful putting the car on to and off of the lift thus avoiding underbody dents/dings, and he did not scratch the clear coat on my wheels when rotating tires

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the awesome review! We appreciate your time and business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Fantastic experience and service!

Was comfortable with the salesperson and he wasn't pushy or tried to pull any "sales tricks" on us. They were very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the positive review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Service

Friendly service and honest answers to timeframe of work to be completed. I would recommend Palmen Motors to friends, family, and anyone who is in need of good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Great service

Great service at exactly what we needed took care of us fast you can always trust palmen motors for all my automotive repair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the awesome review! We appreciate your time and business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157

Great Service

Very nice experience. Everyone was very nice. Didn't make you feel like you were just another sale. Defiantly recommend this dealer for car buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the positive review! We appreciate your business! Sincerely, Dave Ohlinger | Customer Relations Manager | dohlinger@palmen.com | (262) 925-5157