Dick Genthe Chevrolet

Staff was friendly and knowledgeable. Made my service easy and fast with concise explanation of service!

I’ve taken my vehicle to this facility twice within the past year, and both times I was given an outrageously high bill without proper explanation. Each time, my car was kept for more than five days with no offer of a rental car or alternative transportation for the inconvenience. The overall service was extremely disappointing. The service representative was unprofessional, failed to communicate what was going on with my vehicle, and never provided updates. I specifically requested an oil change, which was never done—no washer fluid was added, and my tires were in poor condition (including one bulging and both back tires worn), yet none of this was brought to my attention. I later found out I needed three different types of flushes, but that was never mentioned. To make matters worse, the employee who helped me during drop-off asked if I smoked or drank, which was completely inappropriate and unprofessional. He even mentioned clocking in for work while still at home. This entire experience was unacceptable. I would like to speak directly with the CEO or upper management regarding this facility and the poor service I received.

Great dealership! Everyone is helpful and friendly. I love that you can stop in for an oil change and be out in 15 minutes!

Duane is a great salesman. He always gets me to where I need to be even if I’m a pain. lol. He will be upfront and honest from the start.

We’ve been dealing with Genthe Chevrolet for many years and have always been completely satisfied. Duane Hess in particular has always been very accommodating and professional. We are completely satisfied, and plan to be a customer for life .

This has been and will be my go to dealership. The from sales to serviceI know I will always be taken care of.

Geno was awesome. He made my buying experience easy.He was easy to talk too and very informative. He made sure I was comfortable and did not pressure me into buying just anything. I ended up getting a vehicle I always wanted and it's electric which wasis a plus. I will definitely be coming back.

I bought a new car here and the best GM extended warranty they offered. I had them repair an issue that is covered by the manufacturer warranty, after a week of diagnosis and me without a car. They did not give me a loner car that warranty says I am entitled to. They instead sent my warranty info to Enterprise rental cars and sent me there to pick up a car that they will pay most of the cost per my warranty. Free waiting 2-3 hours for a car at Enterprise I was informed that I had to pay first with a credit card to get the car. So now I’m finding out that Genthe will pay me back when I return the car. The reason is that Genthe doesn’t pay the rental car company what is owed, an employee tells me this. Meanwhile Genthe tells me that my other problem with my car is electrical and I need $400 diagnostic test. They say my expensive GM extended warranty should cover the electrical repair costs including the diagnostic test. The problem was a wire that they had to take my bumper off to find was disconnected at the spot where it plugs in. They tell me it’s not covered by warranty because it’s normal wear and tear. Really? Sounds like a bad part or a design flaw or a manufacturer defect to me. But I paid for the repair. Now I get my fully repaired car back and a few days later I call Michael Leidner and ask when will I be reimbursed for my over $600 car rental? He says I need to bring him my paid receipt. First time anyone mentioned this. I immediately emailed it to him. Soon after he calls me and tells me in a nonchalant manner that GM will not reimburse me for the rental because the rental car was not a GM vehicle. I think this guy is doing some shady business there. He is the manager of the service department therefore I place all blame on him. I believe I was lied to and robbed by this establishment. I definitely will not be purchasing our new truck from Genthe this summer. I’m telling everyone I can about this scam.

Mark and Jessica were a great help. I told Mark what I was looking for he got me exactly that. Jessica was very helpful and patient and knowledgeable explained the financing to me and help me go with the one that works best for me.

Doug sold us a piece of crap that has died 6 times in one year. Do t use him and don't go to Dick Genthe unless you want a lemon.