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The transmission in my car went bad after a year and it wasn't supposed to said multiple mechanics. The dealership was rude when I asked about it. They... showed me the carfax and everything and I was fooled. The car wasn't worth the price. Ron is rude and was just trying to sell me a car. Dick Genthe does not care about good quality used cars.
Duane Hess at Dick Genthe Chevrolet made my first Chevy experience wonderful! My free time is very limited and he was able to expedite the process quickly... so that I did not have to spend the day at the dealership. He was thorough, professional and listened to my needs. He made this quick and easy and sent me home with the vehicle I wanted. Elijah was wonderful as well. He explained everything I needed to know and also did not take up a lot of my time.Definitely recommend!
Today was my birthday. I spent most of it with Ron Gignac. He was super friendly and helpful in my new to me car purchase. He answered all my questions.... Worked hard to get me the best rate possible on my loan. This marks the 2nd vehicle I've purchased from Dick Genthe . My wife and I will be back in a few months to pick out something for her. Id recommend my friends and family shop there. Real class act. Thanks again Ron and entire hardworking staff over at Dick Genthe Chevrolet.
Customer Care Manager
Multiple times I have attempted to purchase a used car from Genthe and each and every time I explained my circumstances over the phone and clearly pointed... out my absolute highest affordable monthly payment I was told they could help. Obviously I'm not so stupid that I would believe them after the first time, and I understand the world of sales and marketing. I have 30 years of retail and a Marketing Degree. However, each and every time I call it's the same song and when I show up it's the same dance. When will they learn that consumers prefer truthfulness and honesty.
Duane was very friendly and knowledgeable. He always returned my phone calls when I needed assistance. The whole process was very timely and hassle free.
Customer Care Department - Sales
Most sales people are turned off by folks that know why they want. Duane on the other hand, was patient and understanding of my wants. Not only did he... meet my goals and expectations he did it all with honesty and understanding.
My visit to the dealership far surpassed my expectations. Duane Hess is the best sales person to work with. He listened to what I wanted and got me what... I asked for without any issues. I would recommend this dealership to any of my friends and family my visit to the dealership far surpassed my expectations. Duane Hess is the best sales person to work with. He listened to what I wanted and got me what I asked for without any issues. I would recommend this dealership to any of my friends and family!
My salesman was Justin kegley this young man did a awesome job in advising me to lease a 2018 Chevy Cruz and made the deal happen along with his wonderful... manager Elijah I highly recommend this car dealership:)
New and Used Vehicle Sales
Executive Assistant to Justin Kegley
I purchased two vehicles here in 2014. Service has been excellent any time I have needed it. A cruze, and a Impala. Any recalls have been taken care of... with an appointment.
I would recommend Jose Rodriguez. He was patient with me and waited until I was ready to lease. It took me two months to get into a car due to personal... issues. He came in on his off day to assist me on my new lease. Very satisfied with his service. The only thing that was very time consuming was signing papers. It took long for Mr. Remington to get my papers in order for signing. I understand other customers were purchasing as well but it was at least 1.5 hours if not more of waiting. A little excessive but that???s the only issue I had.