Reviews
Great Service & Friendly Staff
Service Dept. is very good. They are always helpful and service is very good. Would recommend to our friends and family, Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott Nichols did an awesome job keeping us inform
Scott Nichols help us set up our times for truck repairs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
the best
I'm always treated very well.... Scott Nichols always takes good care of me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott in service
Scott in service is top notch always makes the process smooth and easy and will keep me informed ever step along the way and really takes care of you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall Great
First time here and Scott was very helpful. Was nervous about the recall but I got my car back in 24hrs, and it was also washed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service and friendly staff
Scott in service was very friendly took care of the problem i had on my malibu i would recommend anybody to go see Scott in service if you have a problem with your car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
worried about recalls
i was worried about recalls and stopped into DICK GENTHE chevrolet , scott was very busy with customers , but took the time to talk with me and check my vin # for recalls , there were no recalls on my vehicle , scott was very helpful and i thanked him , when i need service i will go to see scott and dick genthe chevy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
the best!
This is probably some of the best service I have gotten anywhere! Scott was outstanding. He was very personable and went above and beyond for. I felt I was working with a friend as he got everything set for me. When my car was ready he called me by name and simplified everything for me. Scott deserves a raise and I hope this helps.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Body shop worst experience ever
They have had my car over a month and have raised the cost estimate from 6k to 10k on a used car! Customer service rep Mike in the body shop shows no remorse for the length of time they are taking for repairs and refuses to make accommodations for car rental or speed up the process. I will never recommend this company for anything!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
New Car Purchase on 7/28/2014
My wife and I are new buyers when it comes to purchasing vehicles. This purchase is the 4th new car we have purchased from Dick Genthe Chevy. Our Salesman Duane and the Sales Manager Bob Capp have gone above and beyond with this most recent purchase. We almost did not purchase from the dealership and almost went to the competition and Purchased a GMC instead. Duane and Bob would not have us go anywhere but Genthe. They did everything in there power to get us in the vehicle we wanted and matched the other dealership in price. I am not sure what all kinds of things that had to be done to make this happen but they definitely are an awesome team to work with. I am sure our next purchase will be made at this dealership as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
