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Dick Genthe Chevrolet

(770 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Genthe Chevrolet from DealerRater.

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Great Service & Friendly Staff

Service Dept. is very good. They are always helpful and service is very good. Would recommend to our friends and family, Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scott Nichols did an awesome job keeping us inform

Scott Nichols help us set up our times for truck repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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the best

I'm always treated very well.... Scott Nichols always takes good care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scott in service

Scott in service is top notch always makes the process smooth and easy and will keep me informed ever step along the way and really takes care of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Overall Great

First time here and Scott was very helpful. Was nervous about the recall but I got my car back in 24hrs, and it was also washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service and friendly staff

Scott in service was very friendly took care of the problem i had on my malibu i would recommend anybody to go see Scott in service if you have a problem with your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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worried about recalls

i was worried about recalls and stopped into DICK GENTHE chevrolet , scott was very busy with customers , but took the time to talk with me and check my vin # for recalls , there were no recalls on my vehicle , scott was very helpful and i thanked him , when i need service i will go to see scott and dick genthe chevy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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the best!

This is probably some of the best service I have gotten anywhere! Scott was outstanding. He was very personable and went above and beyond for. I felt I was working with a friend as he got everything set for me. When my car was ready he called me by name and simplified everything for me. Scott deserves a raise and I hope this helps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Body shop worst experience ever

They have had my car over a month and have raised the cost estimate from 6k to 10k on a used car! Customer service rep Mike in the body shop shows no remorse for the length of time they are taking for repairs and refuses to make accommodations for car rental or speed up the process. I will never recommend this company for anything!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
3 people out of 3 found this review helpful.

New Car Purchase on 7/28/2014

My wife and I are new buyers when it comes to purchasing vehicles. This purchase is the 4th new car we have purchased from Dick Genthe Chevy. Our Salesman Duane and the Sales Manager Bob Capp have gone above and beyond with this most recent purchase. We almost did not purchase from the dealership and almost went to the competition and Purchased a GMC instead. Duane and Bob would not have us go anywhere but Genthe. They did everything in there power to get us in the vehicle we wanted and matched the other dealership in price. I am not sure what all kinds of things that had to be done to make this happen but they definitely are an awesome team to work with. I am sure our next purchase will be made at this dealership as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
4 people out of 4 found this review helpful.