Reviews
Write a reviewService appointment
Prompt, helpful, courteous service people. Good attitudes. Everyone I have encountered at this dealership know their job and are easy do interact with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
service
Easy check in ,nice facility and restroom.Punctual,polite,understanding,clean,cool,coffee,Shane Barbuta, (I dislike survey) Good air conditioning system.Not interested in getting 40 words in.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
Great service, friendly workers, painless buy
Everyone was helpful, I was helped right away. Quick and painless buy! I couldn't be happier with my new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
Robbie h
The whole process was presented in a professional and friendly manner. They went out their way to get the best price for our trade in, the new vehicle and finance rate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
Great service
I like how quick they got my truck done, how professional and honest they were and how they notified me of the problem my truck had
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
Great service
It was awesome. I went in without an appointment. They took me in right away and even gave me a ride to work and then picked me up at the end of the day. They had many appointments that day but they still took me in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
service quick in and out
the service department is always very nice and helpful. they get me in and out as quick as they can and always let me know if I need any work on my car that I may not know about
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
Great Service!
Prompt, courteous and professional. I drive out of my way to go to this dealership when I have one ten minutes from my house. The folks are great and so is the work. I trust them to treat me well and I'm never disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review our dealership. We greatly appreciate your feedback!
Great job on collision damage repair
Our 2005 Mercury needed a repair of minor collision damage. The work was done on time, and the car was returned to us in beautiful condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Theodore, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Craig Bodenstein - cbodenstein@toyotaofgreenfield.com (413) 773-5455
Helpful salesman, corrected small issues quickly
The salesman was personable and the issues with used vehicle were corrected quickly.The service personnel were pleasant and helpful.The maintenance was performed in a reasonable amount of time and explained well.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Regards, Craig Bodenstein - cbodenstein@toyotaofgreenfield.com (413) 773-5455