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Meet Mike Townsend

Mike Townsend headshot
Finance Manager
(122 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 33 years
Dealership experience 15 years

Reviews

We drove 2 plus hours.

We drove 2 plus hours. Ron was awesome to deal with. Took care of most of the deal over the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very clean employees are great I feel like I’m treated

Very clean employees are great I feel like I’m treated well! My only complaint is when I picked up my last loaner I don’t know who had it before me but it was very dirty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Burtness Chevrolet The Dealer you can trust!

Burtness Chevrolet The Dealer you can trust! I would highly recommend them! Full service dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kerrie was an excellent representative of your company

Kerrie was an excellent representative of your company and made the purchase of this vehicle. Very easy for me. Grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Kind, friendly, part of the family feeling. They have went above and beyond for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have done business for at least 40 years.

We have done business for at least 40 years. We have never had a bad experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure doing business at Burtness Chevrolet!

It was a pleasure doing business at Burtness Chevrolet! We had a smooth interaction from start to finish.Would recommend to those looking for great deals and friendly employees!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a pleasant experience here.

Always a pleasant experience here. Everyone is very helpful, Jared & Brian were great to work with me on my new car purchase. Helpful every step of the way. Look forward to my continued relationship with this dealership. Continuing to work with Jared helping our daughter look for a car. Thanks for all your attention to detail & my personal needs. ; )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank You to Jared & Brian for all your help in my new car purchase. I'll be seeing you all. . ; )

I have been a Burtness customer for years and have felt

I have been a Burtness customer for years and have felt like part of their family the way I have been treated. They are always honest fair and helpful .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have coming to burtness for over Thirty-five years

I have coming to burtness for over Thirty-five years and have delt with Many people. And each was a joy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.