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Friendly Dodge Chrysler Jeep RAM Inc

(823 reviews)

Reviews

(823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience at this dealership.

Awesome experience at this dealership. Ryan girgis hooked me up with an awesome truck! Awesome dude and goes above and beyond for you. Also heather explained everything well on the finance end of things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome experience! We're thrilled to hear that Ryan Girgis helped you find the perfect truck and that Heather provided excellent explanations on the finance side. We appreciate your kind words, and if there's anything else we can do for you, please feel free to reach out. Enjoy your new truck, and we look forward to serving you again in the future! 🚗😊

Total service and satisfaction.

Total service and satisfaction. I have worked with Bryan for many years and he is not just the Owner/Manager he treats you with concern you will be satisfied. 'His sales people are awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You're very welcome! We're thrilled to hear about your positive experiences with Bryan and the entire sales team at Friendly Dodge. It's wonderful to know that they've consistently provided you with excellent service and that their dedication has made a lasting impression on you. We truly value your loyalty and trust in our dealership. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Friendly Dodge, and we look forward to continuing to serve you for many more years!

Nice people .

Nice people . Good to work with. Wish you were closer to Linwood otherwise a nice experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a nice experience with Friendly Dodge. While the distance can be a factor, it's great to know you found Dave Dunn to be nice and easy to work with. If you ever need anything in the future or have questions, feel free to reach out. Safe travels in your vehicle! 🚗😊

Bought a 2021 ram from Jen.

Bought a 2021 ram from Jen.she was an absolute pleasure to work with. I would recommend to work with her to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Jen! We're delighted to hear that you had a pleasurable experience working with her and that you're satisfied with your 2021 Ram. If you ever need further assistance or have any questions in the future, feel free to reach out. Enjoy your new Ram!

I have been to Friendly's and bought 3 vehicles and

I have been to Friendly's and bought 3 vehicles and Rodney has helped me with all of my purchases. Definitely will keep coming back with any other purchases I make .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and for choosing Friendly's for your vehicle purchases. Rodney and the team appreciate your loyalty. If you have any more vehicle needs in the future or if there's anything else we can assist you with, please feel free to reach out. Have a great day!

I recently purchased a 2021 GMC Terrain with the

I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent experience at Friendly Dodge in Penn Yan, NY! It's wonderful to hear that Dave Dunn and the entire team provided you with professionalism and efficiency throughout your purchase of the 2021 GMC Terrain. Your recommendation speaks volumes about their exceptional service. If you ever need assistance in the future or have any questions, don't hesitate to reach out. Enjoy your new GMC Terrain, and safe travels on the road! 🚗😊

We have purchased several vehicles from Friendly.

We have purchased several vehicles from Friendly. Warm and welcoming environment. Ask for Rodney. He’s a great salesman and will help you find what you’re looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and for choosing Friendly for your vehicle purchases. We're thrilled to hear that you've had a warm and welcoming experience with us. Rodney is indeed a valuable member of our team, and we appreciate your kind words about his salesmanship. We're dedicated to assisting our customers in finding the vehicles that suit their needs, and it's always rewarding to know when we've succeeded. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again.

Great dealership, but the customer service received is

Great dealership, but the customer service received is what puts it over the top. Rodney Cole goes above and beyond! Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding recommendation! We greatly appreciate your kind words and are thrilled to hear that Rodney Cole and our team at Friendly Dodge have provided you with exceptional customer service. Your satisfaction is our top priority, and we look forward to continuing to serve you. Should you have any questions or need further assistance in the future, please don't hesitate to reach out. Thanks for choosing us as your preferred dealership!

Right from the beginning, my encounter was truly

Right from the beginning, my encounter was truly remarkable, and I experienced a sense of ease and delight after my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that your experience with us was truly remarkable from the beginning. Providing our customers with a sense of ease and delight is what we aim for, and we're delighted that we could deliver that to you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you continue to enjoy your purchase.

Had a great experience this week with having not so great

Had a great experience this week with having not so great credit between Rodney coke and Anthony and Bryan Ryan I am walking away with something today will be back for the next one need a car come see these guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that your experience with us was positive, despite the challenges with credit. Our team, including Rodney, Anthony, and Bryan, is committed to helping our customers find the right solution and vehicle that meets their needs. It's fantastic that they were able to work together to ensure you walked away with a car that suits you. At Friendly Dodge Chrysler Jeep Ram, we believe in finding solutions for all our customers, and we're glad we could assist you in your car-buying journey. If you ever need further assistance, have questions, or are ready for your next vehicle, don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Enjoy your new car!