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Mercedes-Benz Of Rochester

(237 reviews)
Visit Mercedes-Benz Of Rochester
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–9:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 10:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Rochester from DealerRater.

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Good work and pleasure working with and they got the job

Good work and pleasure working with and they got the job done right and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was great to work with Tom Koslowski at the Mercedes

It was great to work with Tom Koslowski at the Mercedes Benz of Rochester Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good service plamen is very good on follow

Very good service plamen is very good on follow up convenient location in Rochester hills

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had unfortunately picked up a nail on one of my run flat

Had unfortunately picked up a nail on one of my run flat tires, and as soon as I had noticed it I drove over to the Mercedes Benz of Rochester dealership. This happened during the lunch hour but nevertheless I was greeted promptly by Jak Bell who was able to have another tire in stock and took care of me quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was first class at Mercedes Benz of Rochester!

Everything was first class at Mercedes Benz of Rochester! My salesperson Dan was professional, knowledgeable and easy to work with. I would highly recommend this particular dealership to anyone looking for a Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Reliable and outstanding service!

Reliable and outstanding service! Staff were knowledgeable and attentive, making the entire dealership experience truly exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quality work done on time is the reason why this is the

Quality work done on time is the reason why this is the number one Mercedes dealership in southeast Michigan. Outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All good, fast and with quality great service by the

All good, fast and with quality great service by the Rochester dealer. Always friendly and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Totally professional and knowledgeable, explained the

Totally professional and knowledgeable, explained the service that was being done. Would recommend dealership first class, (awsome)!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marty Ostrowski and Mike Legg did an exceptional job

Marty Ostrowski and Mike Legg did an exceptional job helping me out and taking care of me as a first time Mercedes buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.