Reviews
Great team to work with, they take care of all your needs
Great team to work with, they take care of all your needs in a timely manner.... btw why are you asking for writeup? Stars should be enough to provide indication of service, next time I will not be submitting a review as long it was good as I don't want to be forced to write about the good experience. This way you will be losing a lot of good reviews.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great team to work with, they take care of all your needs
Great team to work with, they take care of all your needs in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Crestview's Service Department consistently delivers
Crestview's Service Department consistently delivers above my expectations. Key reason I continue to use Crestview.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
This is my fourth Escalade, which I’m first purchasing
This is my fourth Escalade, which I’m first purchasing and I’ve been nothing but pleased with all the professional customer services which I received. Kara Sacks, Craig Hubble And Pat was great. I will continue to be doing business with Crestview Cadillac..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The service consultant provided good and fast service,
The service consultant provided good and fast service, the repair was done quickly, the staff is very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. We look forward to your next visit! Take care!
This is definitely The worst dealership I’ve ever dealt
This is definitely The worst dealership I’ve ever dealt with the salesman promised he would get me a gift card as a courtesy because I least my Cadillac from him When I left, the showroom only gave me one key called him back and asked him to please mail me the second key, which he told me he would do but never did total lie I had to go back to the Dealership to pick it up there were many many reasons I would never go back to that dealership because they lied to me many Times if you are really interested in my experience there have somebody call me again worst dealership in the world probably never going to get another Cadillac
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Richribiat, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn your experience into a positive one.
Best dealer ship in Michigan.
Best dealer ship in Michigan. Excellent selection of new and used cars. Professional staff and excellent crevices.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
My transmission started having issues and they told me I
My transmission started having issues and they told me I could bring my car in that day, Chris was able to get my car serviced that day and set me up with a loaner vehicle in the meantime. They were able to fix my car (which needed a decent amount of parts replaced) in less than a week right before the holiday. Everyone was very nice and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
Crestview service was very qualitied, quickly solved 2
Crestview service was very qualitied, quickly solved 2 problems in new Lyriq perfectly. Staff was super accommodating and anticipated everything including have rental warmed up. Work was complete perfectly before deadline. WONDERFUL, communication was excellent - Crestview EXCEEDED my Cadillac service expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peter, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
2 hours for oil change and tire rotate with appointment
2 hours for oil change and tire rotate with appointment is exceptionally longer than normal
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 841-4166 to discuss your concerns, as your satisfaction is of utmost importance to us.