Reviews
Always a pleasure to have service done at Otto.
Always a pleasure to have service done at Otto. They are quick and efficient and always very friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, prompt, and efficient.
Excellent service, prompt, and efficient. Service personnel were very pleasant and helpful. Auto Returned cleaned inside and outside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve LeMon made buying our new car effortless and stress
Steve LeMon made buying our new car effortless and stress free. Steve gives car salesman a positive reputation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lovely experience, enjoyed the services and facility.
Lovely experience, enjoyed the services and facility. I Would come back if I lived in NY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Arrived early, for repair.
Arrived early, for repair. Serviced dept curtious and expedited repair. Cleaned car complimentary and I zipped out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and very nice and helpful personnel .
Excellent service and very nice and helpful personnel . Wait time very good. Nice waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are a pleasure to do business with and we have
They are a pleasure to do business with and we have bought 4 cars with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The shopping experience at Otto was what we all fantasize
The shopping experience at Otto was what we all fantasize a car shopping trip would be like. All the staff was polite and well informed about their brand. Also it was a joy to return to Otto a thank you for their community involvement and generosity. Something online buying fails to do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Profofessional throughout the entire process.
Profofessional throughout the entire process. Well done! Will refer in the future for anyone looking for a Cadillac.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I only go when I know Bill Mclrean is there as he is an
I only go when I know Bill Mclrean is there as he is an asset to your service center after making an appt with a gal she ended up calling me back and asking me what the wrong with the car. Excuse me that’s why Ian making an appointment there is al light on my dash saying I have a problem. I had to read her the item in the book. She doesn’t belong in service I have been a customer with Steve and Bill for years I trust them with my life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair