Skip to main content

Otto Cadillac

(2,914 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Meet our employees

Reviews

(2,914 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Otto Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Steve has been an excellent salesperson which is one of our reasons for returning Otto Cadillac for another car.

Steve has been an excellent salesperson which is one of our reasons for returning Otto Cadillac for another car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

When buying a luxury car like a Cadillac, I expect to be treated in a luxury manner, which is exactly what Mike and the entire Otto team did.

When buying a luxury car like a Cadillac, I expect to be treated in a luxury manner, which is exactly what Mike and the entire Otto team did.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Very professional They dress professionally nice to see people taking pride in what they do and look like for the company

Very professional They dress professionally nice to see people taking pride in what they do and look like for the company

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Bill is key for me, I completely trust him and his recommendations for my vehicle.

Bill is key for me, I completely trust him and his recommendations for my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very helpful throughout the whole process. They were attentive and explained all that I needed to know.

Very helpful throughout the whole process. They were attentive and explained all that I needed to know.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Otto Cadillac.

Show full review

Tremendous service very clear explanations Very good communication and timely work Proactive actions to prevent issues were implemented specifically tire rotation using data

Tremendous service very clear explanations Very good communication and timely work Proactive actions to prevent issues were implemented specifically tire rotation using data

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hasan, we are so happy to read such a great review about Otto Cadillac! Thank you.

Show full review

There was an issue and they dealt with it immediately. They stand behind their product.

There was an issue and they dealt with it immediately. They stand behind their product.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review of Otto Cadillac, Mike! Safe travels ahead!

Show full review

This is my second purchase of a vehicle from Otto. I am very pleased and recommend to my friends that they use this dealership.

This is my second purchase of a vehicle from Otto. I am very pleased and recommend to my friends that they use this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and your recommendation! We are so happy to hear you're pleased with your experience at Otto Cadillac. See you next time!

Show full review

The service was excellent. The loaner car was clean. The lounge was warm. The parking area was spacious.

The service was excellent. The loaner car was clean. The lounge was warm. The parking area was spacious.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about your positive experience with the Otto Cadillac service team! See you next time!

Show full review

Taken in on time; services explained; estimate provided; work done timely and professionally; all staff very friendly.

Taken in on time; services explained; estimate provided; work done timely and professionally; all staff very friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Gregory, we are pleased to read such a great review about Otto Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

Show full review
See all 2914 reviews