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Otto Cadillac

(2,954 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(2,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Otto Cadillac from DealerRater.

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I always leave my new registration sticker off until I come in for service because when I change it myself it never looks good. You guys always do that favor for me without complaint. I appreciate that.

I always leave my new registration sticker off until I come in for service because when I change it myself it never looks good. You guys always do that favor for me without complaint. I appreciate that.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service Would recommend them highly They do a great job and send back a very clean car

Excellent service Would recommend them highly They do a great job and send back a very clean car

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means a lot to us! Thank you for choosing Otto Cadillac.

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I love the loaner idea. Everyone is nice Beverly is awesome I think we have become phone friends and Kelly Jo is also great. I met someone at the new shop where I got my loaner she was great had a few laughs. Everything is great other than the labor costs. They are absolutely too high.

I love the loaner idea. Everyone is nice Beverly is awesome I think we have become phone friends and Kelly Jo is also great. I met someone at the new shop where I got my loaner she was great had a few laughs. Everything is great other than the labor costs. They are absolutely too high.

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4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Monica, thank you for your business and feedback! Beverly, Kelly Jo, and the rest of our team will be so happy to hear from you. From all of us at Otto Cadillac, we hope to serve you again in the future. Safe travels!

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A warm and welcoming environment. Every employee there smiled and said good morning to me. I have not seen that anywhere else!!

A warm and welcoming environment. Every employee there smiled and said good morning to me. I have not seen that anywhere else!!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you felt at home here at Otto Cadillac! Thank you for sharing your positive experience with our team. We hope to see you again down the road!

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I called and an appointment was available within a couple days of my call. I was ecstatic. They addressed a special coverage issue with my car and were able to fix and get me out the door to my next appointment in a very reasonable amount of time. Service was impeccable. I will definitely be back

I called and an appointment was available within a couple days of my call. I was ecstatic. They addressed a special coverage issue with my car and were able to fix and get me out the door to my next appointment in a very reasonable amount of time. Service was impeccable. I will definitely be back

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad our team could resolve your car's issue promptly and professionally here at Otto Cadillac. Thank you for choosing us and we look forward to assisting you again!

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Give Billy an Attaboy My car drives like new after a tire replacement and alignment

Give Billy an Attaboy My car drives like new after a tire replacement and alignment

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tom, thank you for your support of Billy and Otto Cadillac!

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Excellent Excellent service, kind, courteous, fast very professional I thought my experience there was excellent. They were kind courteous fast service great people clean environment.

Excellent Excellent service, kind, courteous, fast very professional I thought my experience there was excellent. They were kind courteous fast service great people clean environment.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're delighted to hear you had such a great experience with our team. We appreciate your business and hope to see you again at Otto Cadillac!

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Excellent as always From the time we get there unite time we leave everyone is 10X

Excellent as always From the time we get there unite time we leave everyone is 10X

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review of Otto Cadillac!

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Very trustful, helpful and nice He was good to work with and did a good job

Very trustful, helpful and nice He was good to work with and did a good job

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

All of us at Otto Cadillac appreciate your great review, thank you!

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The staff provided a professional and friendly atmosphere. They keep you informed as to the status of your service. They clearly explain any service required.

The staff provided a professional and friendly atmosphere. They keep you informed as to the status of your service. They clearly explain any service required.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review of our team, we appreciate your business and hope to welcome you back to Otto Cadillac next time!

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