Reviews
everyone was friendly and knowledgeable. they answered all questions.i would give 5 stars to everyone i spoke with.
everyone was friendly and knowledgeable. they answered all questions.i would give 5 stars to everyone i spoke with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear our team was so helpful and attentive! Thank you for choosing Otto Cadillac and we hope to see you again. Safe travels!
Steve was very friendly, the service, attention to deail and buying experience all rate an A+! Loving our LYRIQ, thank you..
Steve was very friendly, the service, attention to deail and buying experience all rate an A+! Loving our LYRIQ, thank you..
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Chris, thank you for choosing Otto Cadillac and for sharing your experience with Steve. Congratulations on your new LYRIQ, enjoy the ride!
Everybody is very friendly and very professional. The shop is very nice and clean. Highly recommend.
Everybody is very friendly and very professional. The shop is very nice and clean. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your support of Otto Cadillac!
Everything was explained as the problem and the repairs to be made Also he showed me a future problem and that he was going to order the part
Everything was explained as the problem and the repairs to be made Also he showed me a future problem and that he was going to order the part
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled you received thorough and transparent service at Otto Cadillac. We wish you safe travels ahead!
I was very happy with the service provided Thanks for everything
Very happy with Bill and the team
Easy in and out, keeps you informed of progress Bill is very friendly and knowledgeable
Easy in and out, keeps you informed of progress Bill is very friendly and knowledgeable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Otto Cadillac! We're glad Bill was friendly and knowledgeable.
They are fast and efficient. Transparent about identifying issues but don't try to upsell you on things you don't need. Always hospitable too.
They are fast and efficient. Transparent about identifying issues but don't try to upsell you on things you don't need. Always hospitable too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words! It's great to know you're happy with our service and we look forward to seeing you again at Otto Cadillac!
Paul and Kelly Jo were just fine, but the full detail was far more expensive than the previous ones, and my vehicle came back with stains on the platform directly below the windshield wipers (between the wipers and the hood).
Paul and Kelly Jo were just fine, but the full detail was far more expensive than the previous ones, and my vehicle came back with stains on the platform directly below the windshield wipers (between the wipers and the hood).
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Paul and Kelly Jo provided good service, but we're sorry about the stains and the cost of the detail. We'd appreciate the opportunity to make things right and ensure you're fully satisfied with your visit. Please give us a call so we can address these concerns together. Thank you, Roger Prentiss - Service Manager - 518-869-5000
This is the most professional dealership. They are very knowledgeable and courteous. All the staff is very helpful.
This is the most professional dealership. They are very knowledgeable and courteous. All the staff is very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're so glad you had a five-star experience with our team. We hope to see you again at Otto Cadillac!
Fast efficient service I was given a loaner car and they had what I needed done covered under warranty
Fast efficient service I was given a loaner car and they had what I needed done covered under warranty
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team! We are thrilled to hear it was a smooth process. Your business means a lot to us! - The Team at Otto Cadillac
Very good.everybody was pleasant The place is always clean&service is quick.great Highly recommend this dealership
Very good.everybody was pleasant The place is always clean&service is quick.great Highly recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your business and recommendation! Thank you from the entire team at Otto Cadillac!