Reviews
Tremendous service very clear explanations Very good communication and timely work Proactive actions to prevent issues were implemented specifically tire rotation using data
Tremendous service very clear explanations Very good communication and timely work Proactive actions to prevent issues were implemented specifically tire rotation using data
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There was an issue and they dealt with it immediately. They stand behind their product.
There was an issue and they dealt with it immediately. They stand behind their product.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second purchase of a vehicle from Otto. I am very pleased and recommend to my friends that they use this dealership.
This is my second purchase of a vehicle from Otto. I am very pleased and recommend to my friends that they use this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent. The loaner car was clean. The lounge was warm. The parking area was spacious.
The service was excellent. The loaner car was clean. The lounge was warm. The parking area was spacious.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Taken in on time; services explained; estimate provided; work done timely and professionally; all staff very friendly.
Taken in on time; services explained; estimate provided; work done timely and professionally; all staff very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hospitable, prepared, professional . Everyone was welcoming and polite. We feel we got a reasonable deal for a very good car
Hospitable, prepared, professional . Everyone was welcoming and polite. We feel we got a reasonable deal for a very good car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
courteous, efficient, did wait over two hours for repair, I will assume understaffed with technicians
courteous, efficient, did wait over two hours for repair, I will assume understaffed with technicians
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast friendly service Clean waiting room, keep us updated on what the problem was and how long it will take
Fast friendly service Clean waiting room, keep us updated on what the problem was and how long it will take
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that you felt informed and comfortable during your visit! Thank you for choosing Otto Cadillac and for sharing your support! See you next time!
everyone was friendly and knowledgeable. they answered all questions.i would give 5 stars to everyone i spoke with.
everyone was friendly and knowledgeable. they answered all questions.i would give 5 stars to everyone i spoke with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear our team was so helpful and attentive! Thank you for choosing Otto Cadillac and we hope to see you again. Safe travels!
Steve was very friendly, the service, attention to deail and buying experience all rate an A+! Loving our LYRIQ, thank you..
Steve was very friendly, the service, attention to deail and buying experience all rate an A+! Loving our LYRIQ, thank you..
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Chris, thank you for choosing Otto Cadillac and for sharing your experience with Steve. Congratulations on your new LYRIQ, enjoy the ride!