Reviews
Tim is helpful, efficient and friendly. In addition to do the factory recall on inspecting the moonroof glass adhesion, he also has the body side mold installed in a timely manner.
Tim is helpful, efficient and friendly. In addition to do the factory recall on inspecting the moonroof glass adhesion, he also has the body side mold installed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear Tim took such great care of you! Thank you for choosing Goldstein Subaru and for sharing your experience with us. We appreciate your business!
Wonderful first time experience Everything explained and waited the exact time of promised it would take. Thank you,Teresa
Wonderful first time experience Everything explained and waited the exact time of promised it would take. Thank you,Teresa
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad Teresa's support made your first visit go so smoothly! Thank you for choosing Goldstein Subaru and for sharing your experience.
Service Dept was great, as usual. They patiently listened to understand my list of concerns about my car for service, even my making the weird sounds the car makes. They repeated what the plan was and during the process checked in to let me know what was happening, including a video under the car. At the end they ran through every point so I knew everything was covered, AND real effort to keep cost contained except the unusually expensive windshield wipers that are not the fault of the Service people. I am really impressed (Over decades as a Subaru owner, I have been to multiple Subaru dealers in multiple states. They are all pretty good, but Goldstein is stand out.)
Service Dept was great, as usual. They patiently listened to understand my list of concerns about my car for service, even my making the weird sounds the car makes. They repeated what the plan was and during the process checked in to let me know what was happening, including a video under the car. At the end they ran through every point so I knew everything was covered, AND real effort to keep cost contained except the unusually expensive windshield wipers that are not the fault of the Service people. I am really impressed (Over decades as a Subaru owner, I have been to multiple Subaru dealers in multiple states. They are all pretty good, but Goldstein is stand out.)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Goldstein Subaru and sharing your glowing review! We’re so glad we could assist you effectively and keep you in the loop during the service. Your trust means the world to us and your Subaru loyalty is truly appreciated. Safe travels!
I thought the service and assistance were great and am really happy with my new Crosstrek.
I thought the service and assistance were great and am really happy with my new Crosstrek.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the 5-star review of Goldstein Subaru!
They really have it ALL TOGETHER TIMES WERE EXACT TALKED TO 3 people All seemed to know their part James was so easy and helpful This is why I keep coming back
They really have it ALL TOGETHER TIMES WERE EXACT TALKED TO 3 people All seemed to know their part James was so easy and helpful This is why I keep coming back
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re happy James and the team made your visit seamless. We look forward to your next visit! - Goldstein Subaru
Tyler was fantastic, kind, polite and efficient. The oil change was done in a timely manner as stated. Thank you
Tyler was fantastic, kind, polite and efficient. The oil change was done in a timely manner as stated. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sherri, thank you for sharing your experience! We'll be sure to pass your kind words along to Tyler. See you next time at Goldstein Subaru!
Tired of the upselling and long wait times. Also insane labor charges. Went in for an insurance and 1189.00 later for rear brake job.
Tired of the upselling and long wait times. Also insane labor charges. Went in for an insurance and 1189.00 later for rear brake job.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Larry, I'm really sorry to hear about your frustration with the wait times and costs. We aim for transparency and fairness in all our dealings, so it's concerning that we've let you down here. I'd like nothing more than an opportunity to discuss this further with you personally. Please don't hesitate to reach out. Thank you, Brandon Johnson - Service Manager - 518-690-2205
Honesty, Integrity & Courtesy is what you get from Goldstein Subaru. Staff is second to none.
Honesty, Integrity & Courtesy is what you get from Goldstein Subaru. Staff is second to none.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review of Goldstein Subaru!
Best Dealership in the Capital Region area! Fast friendly service! Great prices for a Dealership Service Center, too.
Best Dealership in the Capital Region area! Fast friendly service! Great prices for a Dealership Service Center, too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored by your kind words! Thank you for choosing Goldstein Subaru and for sharing your feedback about our service team. See you next time!
Very good service and quick and that they loan you a car is the best
Very good service and quick and that they loan you a car is the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair