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Goldstein Subaru

(768 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–8:00pm 7:00am–8:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed

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Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always have a good experience when going there. Doug in the service department is very knowledgeable, polite, and friendly.

Always have a good experience when going there. Doug in the service department is very knowledgeable, polite, and friendly.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Doug in our service department! We truly appreciate your feedback and look forward to serving you again at Goldstein Subaru. Safe travels!

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I had a recall on my outback. Walked in and they gave me a free loaner for 24 hours and picked up my car the next morning with no charge except gas used. Comprehensive service checklist and video of my car were nice. I will be back. So convenient.

I had a recall on my outback. Walked in and they gave me a free loaner for 24 hours and picked up my car the next morning with no charge except gas used. Comprehensive service checklist and video of my car were nice. I will be back. So convenient.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ensuring your recall service experience is smooth and hassle-free is what we do best! We appreciate your feedback and look forward to welcoming you back to Goldstein Subaru. Safe travels in your Outback! #GoldsteinSubaru

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Their check list was not completed. They never pulled a tire to check the brakes. The tech just said they didn't pull a tire. Was it because I didn't get the NYS inspection that is due this month. If I do need brakes I'll be going someplace else. This is the second time that the dealership has not completed the check list. The first time was this summer. I ended up spending 1500.00 dollars to repair my car. Where if Goldstein had completed their check list they would have noticed rodents in the cabin filter. I wouldn't have been stranded in Florida for three days.

Their check list was not completed. They never pulled a tire to check the brakes. The tech just said they didn't pull a tire. Was it because I didn't get the NYS inspection that is due this month. If I do need brakes I'll be going someplace else. This is the second time that the dealership has not completed the check list. The first time was this summer. I ended up spending 1500.00 dollars to repair my car. Where if Goldstein had completed their check list they would have noticed rodents in the cabin filter. I wouldn't have been stranded in Florida for three days.

Rating breakdown (out of 5):
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Buying process
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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2nd purchase at this location. No pressure buying experience. James answered all my questions and didn't try to sell me features I didnt need after asking my specific needs. The finance associate was very thorough...again went through all options with an honest assessment and didnt try to push higher priced items when told what I wanted. Purchased 2026 Outback Touring XT

2nd purchase at this location. No pressure buying experience. James answered all my questions and didn't try to sell me features I didnt need after asking my specific needs. The finance associate was very thorough...again went through all options with an honest assessment and didnt try to push higher priced items when told what I wanted. Purchased 2026 Outback Touring XT

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Goldstein Subaru again! We're glad James and our finance team provided helpful and pressure-free assistance. Enjoy your 2026 Outback Touring XT!

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Everything was done on time and very thorough. All of my questions were answered to my satisfaction.

Everything was done on time and very thorough. All of my questions were answered to my satisfaction.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Goldstein Subaru and for sharing your rating! We appreciate your kind words! See you next time!

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Sean was incredibly helpful and accommodating. Absolutely no pressure, and listened to our needs/wants without "steering" us in any particular direction other than our own. We decided on a vehicle that was not currently in stock, and it was delivered promptly the next day. This is the second vehicle that we have purchased from this dealership, and will do so again.

Sean was incredibly helpful and accommodating. Absolutely no pressure, and listened to our needs/wants without "steering" us in any particular direction other than our own. We decided on a vehicle that was not currently in stock, and it was delivered promptly the next day. This is the second vehicle that we have purchased from this dealership, and will do so again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Robert, thank you for the glowing review! We're glad to hear Sean was so helpful and accommodating, making your experience smooth and pressure-free. It's great to know you felt supported without any unwanted guidance. We hope you love your new vehicle and we’ll see you on your next visit at Goldstein Subaru!

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Goldstein Subaru dealership and the staff are the best hands down . Awesome place! They will never disappoint..

Goldstein Subaru dealership and the staff are the best hands down . Awesome place! They will never disappoint..

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback made our day! Thank you for choosing Goldstein Subaru and sharing your support for our team. See you next time!

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I had a breakdown on the highway and went to Goldstein Subaru. Our service advisor, Marcie Walsh, was extremely helpful throughout the process. The repair was diagnosed and completed quickly and the cost was very reasonable.

I had a breakdown on the highway and went to Goldstein Subaru. Our service advisor, Marcie Walsh, was extremely helpful throughout the process. The repair was diagnosed and completed quickly and the cost was very reasonable.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad Marcie and the team were able to assist you quickly and reasonably at Goldstein Subaru. Safe travels ahead!

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The staff was very professional and not pushy at all during my visit. Everyone that I had contact with was well informed about the vehicles and the purchasing process. I have no complaints about the entire process/transaction and plan on making future purchases from Goldstein Subaru. It was nice to actually enjoy purchasing a vehile for once, well done Goldstein.

The staff was very professional and not pushy at all during my visit. Everyone that I had contact with was well informed about the vehicles and the purchasing process. I have no complaints about the entire process/transaction and plan on making future purchases from Goldstein Subaru. It was nice to actually enjoy purchasing a vehile for once, well done Goldstein.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had such a positive experience! Thank you for choosing Goldstein Subaru and we look forward to serving you again in the future. Enjoy your new vehicle!

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Service was efficiently conducted. Review of the car notes the need for rear brakes. Estimate was provided. Need to schedule soon

Service was efficiently conducted. Review of the car notes the need for rear brakes. Estimate was provided. Need to schedule soon

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear your service visit went smoothly! Thank you for choosing Goldstein Subaru and for the positive feedback. See you next time!

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