Reviews
Tired of the upselling and long wait times. Also insane labor charges. Went in for an insurance and 1189.00 later for rear brake job.
Tired of the upselling and long wait times. Also insane labor charges. Went in for an insurance and 1189.00 later for rear brake job.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Honesty, Integrity & Courtesy is what you get from Goldstein Subaru. Staff is second to none.
Honesty, Integrity & Courtesy is what you get from Goldstein Subaru. Staff is second to none.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best Dealership in the Capital Region area! Fast friendly service! Great prices for a Dealership Service Center, too.
Best Dealership in the Capital Region area! Fast friendly service! Great prices for a Dealership Service Center, too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service and quick and that they loan you a car is the best
Very good service and quick and that they loan you a car is the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Every one at dealership was knowledgeable and extremely pleasant. James was your ideal salesman and was glad I had him to help me
Every one at dealership was knowledgeable and extremely pleasant. James was your ideal salesman and was glad I had him to help me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We will be sure to pass the kind feedback along to James and the team. -Goldstein Subaru
This is the second car I have purchased from Goldstein Subaru. Both experiences were fantastic. Over the last 9 years they have provided personalized and amazing care to my car and myself. I just bought my new car a few days ago. I have wanted this car for over 20 years. They were kind and accommodating. Everyone (as always) was great. James my sales guy was knowledgeable, helpful, patient and nice. He took his time with me and answered a million questions. Charles the money guy was nice and easy to work with. Rob the sales manager was personable and funny. The entire team worked together to put me in my dream car. I will never go anywhere else. Keep up The good work Goldstein Subaru!
This is the second car I have purchased from Goldstein Subaru. Both experiences were fantastic. Over the last 9 years they have provided personalized and amazing care to my car and myself. I just bought my new car a few days ago. I have wanted this car for over 20 years. They were kind and accommodating. Everyone (as always) was great. James my sales guy was knowledgeable, helpful, patient and nice. He took his time with me and answered a million questions. Charles the money guy was nice and easy to work with. Rob the sales manager was personable and funny. The entire team worked together to put me in my dream car. I will never go anywhere else. Keep up The good work Goldstein Subaru!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We are thrilled that you are always in good hands with our team and we’ll be sure to pass along your feedback to all mentioned. Thank you for choosing Goldstein Subaru over these last nine years, we look forward to many more!
Trustworthy, helpfull and respectful. Staff are always available to respond to questions. Never any concerns aabout completed work.
Trustworthy, helpfull and respectful. Staff are always available to respond to questions. Never any concerns aabout completed work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust in our team at Goldstein Subaru! We look forward to helping you with any future needs. Have a wonderful day!
Very professional, easy to deal with. This is the third car my family has purchased from them.
Very professional, easy to deal with. This is the third car my family has purchased from them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear from you! Thank you for choosing Goldstein Subaru.
I came in a week early and told the advisor I had a bad usb port and it needed to be replaced thinking they would have the part there ready to be installed. I got some song and dance that they couldn’t order the part on my diagnosis which is pureBS! The part is a common issue with that vehicle. Now I have to go back to get it installed. This could have easily been avoided
I came in a week early and told the advisor I had a bad usb port and it needed to be replaced thinking they would have the part there ready to be installed. I got some song and dance that they couldn’t order the part on my diagnosis which is pureBS! The part is a common issue with that vehicle. Now I have to go back to get it installed. This could have easily been avoided
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Darren and Dolores, We are sorry you feel inconvenienced. As a Subaru Authorized Repair facility, we are required to diagnose an issue before we can authorize a repair under warranty. Additionally, although we do have one of the largest inventories of Subaru parts in the area, we are unable to keep every part for every Subaru in stock at all times. With that being the case, we also have a policy to diagnose an issue before ordering many parts. If we do not diagnose it, it could result in additional cost to you as a consumer, as some parts are non-returnable. If you need further assistance, please let us know.
Marcie was very helpful and thorough. Always nice to have someone with a smile and being helpful!
Marcie was very helpful and thorough. Always nice to have someone with a smile and being helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your support of Goldstein Subaru!