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MacMulkin Chevrolet Cadillac

(294 reviews)
Visit MacMulkin Chevrolet Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–7:30pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 7:30am–4:00pm
Sunday 8:00am–6:00pm 8:00am–4:00pm
New (603) 635-4450 (603) 635-4450
Used (603) 635-4486 (603) 635-4486
Service (603) 635-4453 (603) 635-4453

Reviews

(294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MacMulkin Chevrolet Cadillac from DealerRater.

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⚠️ Warning!This company does not care about first...

⚠️ Warning!This company does not care about first responders. If you're a first responder, do not waste your time with this dealership. Macmulkin does not want to sell a vehicle to a first responder simply because they will make more money selling it to someone else. I raised this question to manager (Tony Dillberg) that they would rather sell the vehicle to someone other than a first responder because they would would make more money and he said YES, you are correct. Unbelievable and sad.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
8 people out of 8 found this review helpful.

Excellence for service

I have had nothing but highly professional caring and reasonably priced service from this dealership. The waiting area is clean with a great little restaurant for breakfast or lunch while you wait. Service writers keep you informed. It truly is an excellent operation. Hands down the best I have ever experienced and I am 70 Years old!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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The Corvette team is the ultimate best, always return...

The Corvette team is the ultimate best, always return calls answer all questions and always keep me up to date. This will be my 3rd corvette from them and due to the size of there Corvettes they get the most allocations, I am in the car business another manufacture in another state and must say these guys are the best. Tommy jr, Mark Jesse and the rest of the people there. Gary Temel Lake Forest CA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Nice Chevy

My salesman was excellent, and he went out of his way to get the process finished and us out the door in a timely fashion. nothing but respect for Brian and the staff at MacMulkin Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A Perfect Buying Experience

I purchased a 2020 vette from this dealership and had a pleasant experience with the staff for a 10 month wait for my new car. They kept me advised and were always prompt to answer any e mails

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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I purchased a Certified Preowned car from MacMulkin...

I purchased a Certified Preowned car from MacMulkin Chevrolet. They claimed the car went through a 172-point inspection. This is a scam. I found a number of problems with the car including a loose steering connection and problems with the rear brakes all of which had “passed” the certification inspection. Then there is the communication problem, they do not like to communicate. A miserable experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.
Dealer response

Hi David, The 172 point inspection is part of the certified preowned process on each vehicle. I believe those items were taken care of for you when they were brought to our attention. Thank You Art St.Denis

Consumer response

To earn a "Certified" designation, a preowned car must pass a 172-point inspection. Problems should be fixed then and the inspection form is then signed by two managers. If the vehicle does not pass the inspection, it should not be sold as a Certified Preowned vehicle. It was not MacMulkin that found these problems including a loose steering shaft linkage connection though they did fix them after the fact.

NEVER HEARD FROM THEM! THEY NEVER CALLED, TEXTED,...

NEVER HEARD FROM THEM! THEY NEVER CALLED, TEXTED, E-MAILED ME AT ALL. I, HAVE NOTHING ELSE TO SAY-BUT THEY MUST SELL A LOT OF CARS DOING BUSINESS THIS WAY.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Dealer response

Hi JJJARGO, I don't see any any information in our system ! You could reach out to me directly at 603-888-1121 my Name is Art.

DO NOT BUY HERE-Not reputable-Looked to buy a new...

DO NOT BUY HERE-Not reputable-Looked to buy a new Silverado on Friday 7/31-Priced High left saying I would think about it-Confirmed price with sales man Monday 8/3 and said I would purchase- salesman said awesome and got back to me half hour later saying his boss and owners would no longer hone discount -price increased by 55 month-Becarefull

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
7 people out of 7 found this review helpful.

Do not buy here.

I was going to buy a new Silverado Trail Boss-Went in on Friday 7/31-Got price and left saying I would think about it-Confirmed price this morning 8/3 and agreed to purchase salesman said awesome-Half hour later says owner decided not to honor discount anymore-Price increase of $55-month-Not reputable-Working on legal action John

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Rude sales department

Service department is great. Sales department is horrible. Act as if they don't want or need your business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, very sorry about the experience you had with the sales team, but we appreciate the kind words in regards to service. We appreciate the feedback, the MacMulkin experience should be nothing less than spectacular. Please call me at 603-888-1121 x122 to discuss the situation further. Given the opportunity, we're more than happy to do our best to turn this around. Steven Glockling Manager MacMulkin Chevrolet Cadillac