DeLacy Ford

Excellent customer service, Dawn in the service department got us in and out quickly and truck is in good shape now, thank you, Mike

Easy, comfortable, and I got a great deal. Vikki was amazing! No pressure. Im a repeat customer.

I realized afterward I was home that DeLacy not only had removed the factory floor mats but also had removed the rear wheel well liners! ( not the front ones). You could tell because it had been undercoated but no undercoating was where the liner would have shielded the wheel well area. Just a really petty and shifty behavior.

Service department was great! They got me in and out quicker than expected! Very friendly and helpful.

When we got to the dealership we were meet by Ken a salesman who inquired if he could help us. He sure did help ,we now own a new Explorer. Can't say enough about how great we were treated.i would definitely suggest the dealership to someone who is looking to buy a vehicle.

I have had very good luck with DeLacy Ford and the vehicles I leased from them. They are a great group of people to go to if you need any kind of help.

Vehicle was as advertised except for a couple features that salesman later said were not on that model. Finance person was way too hard sell on extended warranty. Not a good testimony for Ford product that he’s saying it is going to have a costly failure in just 24,000 miles beyond the factory warranty. Once I reevaluated at home then he stalled on cancelling and reimbursing me.

They do a very good job at making sure all of your concerns are addressed and repaired

Customer Service reps keep you well informed & updated on status of your vehicle & are very kind & polite.

Took our car in for a recall and they had it in and out in an hour. Very professional yet friendly atmosphere.