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DeLacy Ford

(404 reviews)
Visit DeLacy Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (877) 460-4315 (877) 460-4315
Used (877) 428-4323 (877) 428-4323
Service (877) 242-8585 (877) 242-8585

Inventory

See all 159 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2024.
For over 75 years we are proud to service Buffalo and Western NY and meet your service, collision, new car sales and used car sales needs! Offering stock or custom ordered vehicles, electric vehicles, diesel trucks, maintenance and repair work and a low price tire guarantee. Call ahead and have your selection pulled inside prior to your arrival. Or check out our recently remodeled service department which is professionally managed and open extended hours to accommodate our customers' busy schedules.
DeLacy "first for" Ford - We put taking care of you and your Ford first and foremost.

Service center

Phone number (877) 242-8585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeLacy Ford from DealerRater.

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Mark & Aaron were a pleasure to work with. Very polite and professional was a pleasure

Mark & Aaron were a pleasure to work with. Very polite and professional was a pleasure

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Joey D and his staff did a awesome job with my truck quick and under budget

Joey D and his staff did a awesome job with my truck quick and under budget

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy going atmosphere No pushing salespeople They look out for customers best interest Courteous staff

Easy going atmosphere No pushing salespeople They look out for customers best interest Courteous staff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Amazing Dealership great people working there always going the extra mile to make you feel like family

Amazing Dealership great people working there always going the extra mile to make you feel like family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Was recently in there for my car inspection, they also found I needed a little replacement that was still just covered under my extended warranty of that day. The girls were outstanding, friendly, and nice. Took care of me very quick and convenient for me. Great job

Was recently in there for my car inspection, they also found I needed a little replacement that was still just covered under my extended warranty of that day. The girls were outstanding, friendly, and nice. Took care of me very quick and convenient for me. Great job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I recently had service done at Delacy Ford and with the discount coupons, you couldn't go wrong.

I recently had service done at Delacy Ford and with the discount coupons, you couldn't go wrong.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Always gets me in as soon as possible for maintenance and repair needs. Finishes work in an expeditious manner

Always gets me in as soon as possible for maintenance and repair needs. Finishes work in an expeditious manner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very professional organization. Easy to work with and very fair price. I would highly recommend.

Very professional organization. Easy to work with and very fair price. I would highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Leased a 2026 Ford bronco from DeLacy. dealership performed above expectations, process was fast and easy with no hassle. Highly recommended.

Leased a 2026 Ford bronco from DeLacy. dealership performed above expectations, process was fast and easy with no hassle. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience purchasing our new vehicle Thank you Ken and Delacy Ford dealer ,everything went went well and we drove home in our new vehicle highly recommended.

Great experience purchasing our new vehicle Thank you Ken and Delacy Ford dealer ,everything went went well and we drove home in our new vehicle highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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