Reviews
Great service and communication.
Great service and communication. Helped decide between a few vehicles and gave options on pricing. Smooth transition from old lease to new. Will do same in a few years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Fox Ford Mazda and that our team was able to assist you in deciding between vehicles and provide options on pricing. We're glad the transition from your old lease to the new one went smoothly. We look forward to helping you again in a few years! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Mike Doorn, our salesman helped us to quickly sift out
Mike Doorn, our salesman helped us to quickly sift out our options and narrow down a vehicle to fit our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Matthew, for your positive feedback! We're thrilled to hear that Mike was able to assist you in finding the perfect vehicle that meets your needs. At Fox Ford Mazda, we strive to make the car-buying experience as smooth as possible. We hope to see you again soon! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Everyone I dealt with was courteous and friendly!
Everyone I dealt with was courteous and friendly! My vehicle went in on time and was finished in about the time they told me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Jim! We are thrilled to hear about your positive experience at Fox Ford Mazda. We pride ourselves on delivering excellent customer service and efficient vehicle maintenance. We appreciate your feedback and hope to welcome you back in the future. Drive safe! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Prompt and friendly service.
Prompt and friendly service. Service Manager, Jerry explained everything they did to the car and when the car would need service again. He is very personable. Also the guy that sold me the car came over and talked with me. Nice waiting area with snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Deborah! We're thrilled to hear about your positive experience with our team members, especially with Jerry and our sales representative. At Fox Ford Mazda, we aim to provide prompt service and create a welcoming environment for all our customers. We appreciate your kind words and hope to see you again for your future service needs. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Working with Mark Parker and Doug Post.
Working with Mark Parker and Doug Post. They made the experience easy, no hassle, fun. They are the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Kimberly, for choosing Fox Ford Mazda and for the fantastic 5-star review! We're thrilled to hear that Mark and Doug provided you with an easy, hassle-free, and fun car-buying experience. We appreciate your kind words and look forward to serving you again in the future. Don't hesitate to share your positive experience with others! Sincerely, Steve Winters, GM, swinters@foxmotors.com
The service technician was helpful and responsive to my
The service technician was helpful and responsive to my situation -- the part needed for repair had to be shipped overnight (after the mechanic figured out that the part was not available when I came in for my appointment). The service technician apologized (I had waited over an hour in the waiting room) and asked if I could come back the next morning. I did and my repair was completed quickly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jerry, for taking the time to share your experience at Fox Ford Mazda with us. We're pleased to hear that our service technician was able to assist you effectively, even with the unexpected part delay. We appreciate your understanding and patience throughout this process. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to welcoming you back for any future automotive needs. Drive safely! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Friendly, anaswered questions, left you to look at
Friendly, anaswered questions, left you to look at vehicle on your own if needed. Great service. (Go Goose)
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Roger! We appreciate your positive feedback about your experience at Fox Ford Mazda. We strive to provide excellent service and are glad to hear that you found our team friendly and helpful. We hope to see you again in the future or feel free to share your experience with others. Sincerely, Steve Winters, GM, swinters@foxmotors.com
The customer service at Fox Ford Mazda is always great!
The customer service at Fox Ford Mazda is always great! Kevin and Mitch were very friendly, they quickly got me checked in for multiple services, and my vehicle was completed within responsible time. Additionally, Alejandro got me checked out quickly and continued with the great customer service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Khadijah, for sharing your positive experience at Fox Ford Mazda! We're thrilled to hear that Kevin, Mitch, and Alejandro provided excellent customer service during your visit. We appreciate your kind words and look forward to welcoming you back for your future car needs. Drive safely! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Sid, my service rep was very helpful and knowable.
Sid, my service rep was very helpful and knowable. Took care of my special needs..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Stanley, for the kind words and 5-star rating! We're thrilled to hear that Sid was so helpful in meeting your special needs. We appreciate your feedback and look forward to assisting you again in the future at Fox Ford Mazda. Sincerely, Steve Winters, GM, swinters@foxmotors.com
I was greeted promptly and was advised about the service
I was greeted promptly and was advised about the service and had several other items taken care of at that time without having to make another appointment. Service was well done and I am happily back on the road. Good job.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Craig, for taking the time to share your positive experience at Fox Ford Mazda. We are delighted to hear that you were promptly greeted, well-advised, and that your service was efficiently completed. We appreciate your kind words and look forward to your next visit. Safe travels! Sincerely, Steve Winters, GM, swinters@foxmotors.com