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Autex Mazda

(516 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:30pm
Tuesday 8:00am–8:00pm 8:00am–5:30pm
Wednesday 8:00am–8:00pm 8:00am–5:30pm
Thursday 8:00am–8:00pm 8:00am–5:30pm
Friday 8:00am–8:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–3:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autex Mazda from DealerRater.

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Stephen and the folks at Autex Mazda of Keene provided a

Stephen and the folks at Autex Mazda of Keene provided a wonderful car buying experience. I would absolutely shop there again.

Stephen and the folks at Autex Mazda of Keene provided a

Stephen and the folks at Autex Mazda of Keene provided a wonderful car buying experience. I would absolutely shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Steve was so courteous and helpful!

Steve was so courteous and helpful! Everyone there was pleasant to deal with. Good experience!

Steve was so courteous and helpful!

Steve was so courteous and helpful! Everyone there was pleasant to deal with. Good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience.

Great experience. Very professional, great communication. Made the process very easy. I highly recommend this dealership.

Great experience.

Great experience. Very professional, great communication. Made the process very easy. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased a car at Autex Mazda.

I recently purchased a car at Autex Mazda. It was a great experience from beginning to end. Excellent communication! I hate buying cars, so this was a pleasant surprise. I highly recommend this dealership and will use them again.

I recently purchased a car at Autex Mazda.

I recently purchased a car at Autex Mazda. It was a great experience from beginning to end. Excellent communication! I hate buying cars, so this was a pleasant surprise. I highly recommend this dealership and will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The dealership was relaxed and welcoming.

The dealership was relaxed and welcoming. Staff was friendly, polite, helpful and not pushy or overbearing

The dealership was relaxed and welcoming.

The dealership was relaxed and welcoming. Staff was friendly, polite, helpful and not pushy or overbearing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Hunter was an amazing sales rep!

Hunter was an amazing sales rep! He was very knowledgeable and helpful in my car purchase today! From my Road test, to his thorough explanations of the car functions, helping me with my insurance, phone apps, clean out my old car. And lastly thing my pic with my new car! Gretchen and Mark were their usual wealth of knowledge. Mark worked wonders for my first lease (I'd always bought), and explained every step of the way to me. Happy to be in my 5th Mazda today!

Hunter was an amazing sales rep!

Hunter was an amazing sales rep! He was very knowledgeable and helpful in my car purchase today! From my Road test, to his thorough explanations of the car functions, helping me with my insurance, phone apps, clean out my old car. And lastly thing my pic with my new car! Gretchen and Mark were their usual wealth of knowledge. Mark worked wonders for my first lease (I'd always bought), and explained every step of the way to me. Happy to be in my 5th Mazda today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Diane, Congratulations on your New Mazda CX-5. Thank you for taking the time to tell us about your experience with Hunter and the Staff here at Autex Mazda dating back to your 1st purchase. We what to Thank you again for your business and hope to continue exceed your expectations in the future!

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Hunter listened to my interest and needs from the start,

Hunter listened to my interest and needs from the start, excellent customer care, highly recommend!

Hunter listened to my interest and needs from the start,

Hunter listened to my interest and needs from the start, excellent customer care, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Steven was great he went over all the details and

Steven was great he went over all the details and features of the car and gave great instructions

Steven was great he went over all the details and

Steven was great he went over all the details and features of the car and gave great instructions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good selection of cars and friendly sales.

Good selection of cars and friendly sales. I’m a return customer and am happy to be in my new Mazda!

Good selection of cars and friendly sales.

Good selection of cars and friendly sales. I’m a return customer and am happy to be in my new Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Experience was horrible.

Experience was horrible. I do not recommend this guy. He was absurdly rude towards me when I walked in there, lied to me about my pricing and the financing plan I was getting into and then tried to be sneaky about it. He told me he would give me a better payment per month through the dealership with the same interest rate and never told me that the interest rate was different and all the sudden I was going through a credit union which I never agreed to with a higher interest. Tried to trick me into something I never agreed to and then when I went somewhere else, I was told he and the dealership rejected me when I rejected them. Worst customer service on the planet. Thanks for nothing!

Experience was horrible.

Experience was horrible. I do not recommend this guy. He was absurdly rude towards me when I walked in there, lied to me about my pricing and the financing plan I was getting into and then tried to be sneaky about it. He told me he would give me a better payment per month through the dealership with the same interest rate and never told me that the interest rate was different and all the sudden I was going through a credit union which I never agreed to with a higher interest. Tried to trick me into something I never agreed to and then when I went somewhere else, I was told he and the dealership rejected me when I rejected them. Worst customer service on the planet. Thanks for nothing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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