Reviews
My service was quick and complete.
My service was quick and complete.My vehicle was returned to me in a timely manner and at a reasonable cost.
My service was quick and complete.
My service was quick and complete.My vehicle was returned to me in a timely manner and at a reasonable cost.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Always good and consistent service.
Always good and consistent service. Timely and great to have a loaner. Price came back under estimate, and couldn’t be happier.
Always good and consistent service.
Always good and consistent service. Timely and great to have a loaner. Price came back under estimate, and couldn’t be happier.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Curtis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I’ve always had a good experience at Symdon’s.
I’ve always had a good experience at Symdon’s. The service department is fair and fast! Being a senior, customer service is one of the most important things to me. Great customer service means a loyal customer! Thanks guys!
I’ve always had a good experience at Symdon’s.
I’ve always had a good experience at Symdon’s. The service department is fair and fast! Being a senior, customer service is one of the most important things to me. Great customer service means a loyal customer! Thanks guys!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to read such a great review about Symdon Motors, INC.! We are always more than happy to assist you if anything else comes up. Take care!
Very friendly.
Very friendly. Always explain everything done on vehicle and anything else it may need. Shaun explains everything. He is a very good guy to deal with in the service department.
Very friendly.
Very friendly. Always explain everything done on vehicle and anything else it may need. Shaun explains everything. He is a very good guy to deal with in the service department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
called for an oil change for 1:00 and when I arrived at
called for an oil change for 1:00 and when I arrived at 1:00 they got my car in right away.
called for an oil change for 1:00 and when I arrived at
called for an oil change for 1:00 and when I arrived at 1:00 they got my car in right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Very accommodating-knowledgeable-friendly-always
Very accommodating-knowledgeable-friendly-always professional-go the extra mile-trustworthy-caring-helpful-get u an answer quickly
Very accommodating-knowledgeable-friendly-always
Very accommodating-knowledgeable-friendly-always professional-go the extra mile-trustworthy-caring-helpful-get u an answer quickly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
2023 Vehicle purchased 9/29.
2023 Vehicle purchased 9/29. On 10/3 the audio in the vehicle didn't work from 3pm into the next morning. I had called shortly after 5pm on 10/3, so missed the service department but spoke with my sales person. On 10/5 the check engine light came on. Service couldn't get me in "for a while." I didn't think it was unreasonable to get me in soon since I had the vehicle for a week. They didn't feel the same. I was told it would be free to diagnose anywhere, which ended up being untrue. I got in to my local dealer within a couple days. On arrival I had to sign a document stating I would be responsible for a $160 diagnostic charge if the problem wasn't covered under warranty. Luckily, the item is covered under warranty. I now have to leave my car for an undetermined length of time and can't be provided with a loaner. I work 30 min away and am a single mother. I wouldn't have to go through any of this if Symdon sold me a reliable vehicle or cared to correct the problem.
2023 Vehicle purchased 9/29.
2023 Vehicle purchased 9/29. On 10/3 the audio in the vehicle didn't work from 3pm into the next morning. I had called shortly after 5pm on 10/3, so missed the service department but spoke with my sales person. On 10/5 the check engine light came on. Service couldn't get me in "for a while." I didn't think it was unreasonable to get me in soon since I had the vehicle for a week. They didn't feel the same. I was told it would be free to diagnose anywhere, which ended up being untrue. I got in to my local dealer within a couple days. On arrival I had to sign a document stating I would be responsible for a $160 diagnostic charge if the problem wasn't covered under warranty. Luckily, the item is covered under warranty. I now have to leave my car for an undetermined length of time and can't be provided with a loaner. I work 30 min away and am a single mother. I wouldn't have to go through any of this if Symdon sold me a reliable vehicle or cared to correct the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (608) 437-5555 at your earliest convenience to discuss how we can turn this experience into a positive one.
Everyone answered all questions we had, very easy to deal
Everyone answered all questions we had, very easy to deal with. Nobody was pushy or tried to sell anything we didn’t want.
Everyone answered all questions we had, very easy to deal
Everyone answered all questions we had, very easy to deal with. Nobody was pushy or tried to sell anything we didn’t want.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phil, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Everyone I talked to was polite and professional.
Everyone I talked to was polite and professional. My appointment was quick and easy. Thank you.
Everyone I talked to was polite and professional.
Everyone I talked to was polite and professional. My appointment was quick and easy. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Love all the positivity and politeness that goes along
Love all the positivity and politeness that goes along with Symdon’s. Brenda was extremely knowledgeable about the truck. Don’t forget about the service department, Emily is a wonderful person to work with as all 5 of our vehicles are serviced there. Great overall team!!!
Love all the positivity and politeness that goes along
Love all the positivity and politeness that goes along with Symdon’s. Brenda was extremely knowledgeable about the truck. Don’t forget about the service department, Emily is a wonderful person to work with as all 5 of our vehicles are serviced there. Great overall team!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review. Both Brenda and Emily bring so much sunshine to our store! We appreciate the trust you put in us, and we look forward to your next visit!
Thank you so much for the great review. Both Brenda and Emily bring so much sunshine to our store! We appreciate the trust you put in us, and we look forward to your next visit!