Reviews
Kelly was a great salesperson. I like Casey who is the Service Manager. I was happy with the deal. I just hope the car is good to me.
Kelly was a great salesperson. I like Casey who is the Service Manager. I was happy with the deal. I just hope the car is good to me.
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional and easy to work with. Helpful, informative and treat the customer with dignity and respect
Very professional and easy to work with. Helpful, informative and treat the customer with dignity and respect
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome dealership and even better people. Devin and Eric are great to work with. I'm a frequent buyer.
Awesome dealership and even better people. Devin and Eric are great to work with. I'm a frequent buyer.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people, quick work. The staff is always so nice! The work is done efficiently and correct. And the waiting room is very nice and has water, coffee, and hot cocoa.
Nice people, quick work. The staff is always so nice! The work is done efficiently and correct. And the waiting room is very nice and has water, coffee, and hot cocoa.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I scheduled two different appointments, I came on Tuesday and Zach said I had no appointment until Thursday of that week so I left, he didn't offer to squeeze me in. Came on Thursday and he showed no appointment until next week (which is my second one) I showed him the mychevy app that confirmed my appointment for that day. Zach said we can squeeze you in but it will take longer. No apologies and no assurance. He acted as if I lied even though I showed him the app AND the confirmation saying they would see me today
I scheduled two different appointments, I came on Tuesday and Zach said I had no appointment until Thursday of that week so I left, he didn't offer to squeeze me in. Came on Thursday and he showed no appointment until next week (which is my second one) I showed him the mychevy app that confirmed my appointment for that day. Zach said we can squeeze you in but it will take longer. No apologies and no assurance. He acted as if I lied even though I showed him the app AND the confirmation saying they would see me today
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Anne is an excellent communicator with her customers. Very efficient and follows through. She was prompt with responding through voicemail as well as email.
Anne is an excellent communicator with her customers. Very efficient and follows through. She was prompt with responding through voicemail as well as email.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Casey has always been very kind to me. I appreciate him and his staff so much
Casey has always been very kind to me. I appreciate him and his staff so much
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are good to deal with , quite prompt and good coffee, could have some cookies though
They are good to deal with , quite prompt and good coffee, could have some cookies though
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome. Great dealership, even better people. I highly recommend Young Chevy in Ionia. They are great to work with.
Awesome. Great dealership, even better people. I highly recommend Young Chevy in Ionia. They are great to work with.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean, prompt service. Large waiting area, easy to schedule service. Sales persons friendly. Restrooms available and clean.
Clean, prompt service. Large waiting area, easy to schedule service. Sales persons friendly. Restrooms available and clean.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair