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Young Ionia GM

(59 reviews)
Visit Young Ionia GM
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 8:00am–7:00pm
Tuesday 8:30am–6:00pm 8:00am–6:00pm
Wednesday 8:30am–6:00pm 8:00am–6:00pm
Thursday 8:30am–8:00pm 8:00am–7:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed

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New (616) 597-3055 (616) 597-3055
Used (616) 522-3049 (616) 522-3049
Service (616) 522-3108 (616) 522-3108

Inventory

See all 74 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2011.
Welcome to Young Chevrolet Buick GMC of Ionia! Our family-owned dealership in Ionia has been taking care of Mid-Michigan residents in providing new and used Chevrolet Buick and GMC vehicles. Our auto dealership located in Ionia MI prides itself in giving you the personal attention taking care of all of your automotive needs whether purchasing a new or a pre-owned vehicle
We wanna know ya in Ionia

Service center

Phone number (616) 522-3108

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Young Ionia GM from DealerRater.

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Kelly was a great salesperson. I like Casey who is the Service Manager. I was happy with the deal. I just hope the car is good to me.

Kelly was a great salesperson. I like Casey who is the Service Manager. I was happy with the deal. I just hope the car is good to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very professional and easy to work with. Helpful, informative and treat the customer with dignity and respect

Very professional and easy to work with. Helpful, informative and treat the customer with dignity and respect

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome dealership and even better people. Devin and Eric are great to work with. I'm a frequent buyer.

Awesome dealership and even better people. Devin and Eric are great to work with. I'm a frequent buyer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Nice people, quick work. The staff is always so nice! The work is done efficiently and correct. And the waiting room is very nice and has water, coffee, and hot cocoa.

Nice people, quick work. The staff is always so nice! The work is done efficiently and correct. And the waiting room is very nice and has water, coffee, and hot cocoa.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I scheduled two different appointments, I came on Tuesday and Zach said I had no appointment until Thursday of that week so I left, he didn't offer to squeeze me in. Came on Thursday and he showed no appointment until next week (which is my second one) I showed him the mychevy app that confirmed my appointment for that day. Zach said we can squeeze you in but it will take longer. No apologies and no assurance. He acted as if I lied even though I showed him the app AND the confirmation saying they would see me today

I scheduled two different appointments, I came on Tuesday and Zach said I had no appointment until Thursday of that week so I left, he didn't offer to squeeze me in. Came on Thursday and he showed no appointment until next week (which is my second one) I showed him the mychevy app that confirmed my appointment for that day. Zach said we can squeeze you in but it will take longer. No apologies and no assurance. He acted as if I lied even though I showed him the app AND the confirmation saying they would see me today

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Anne is an excellent communicator with her customers. Very efficient and follows through. She was prompt with responding through voicemail as well as email.

Anne is an excellent communicator with her customers. Very efficient and follows through. She was prompt with responding through voicemail as well as email.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Casey has always been very kind to me. I appreciate him and his staff so much

Casey has always been very kind to me. I appreciate him and his staff so much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are good to deal with , quite prompt and good coffee, could have some cookies though

They are good to deal with , quite prompt and good coffee, could have some cookies though

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome. Great dealership, even better people. I highly recommend Young Chevy in Ionia. They are great to work with.

Awesome. Great dealership, even better people. I highly recommend Young Chevy in Ionia. They are great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Clean, prompt service. Large waiting area, easy to schedule service. Sales persons friendly. Restrooms available and clean.

Clean, prompt service. Large waiting area, easy to schedule service. Sales persons friendly. Restrooms available and clean.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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