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Mangino Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (128 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mangino Buick GMC from DealerRater.

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What a dealer should be like...

Always a great experience at Mangino! Family oriented dealership, always remember me by name and service with a smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi BV. Thank you for taking to time to let us know we are appreciated. The Mangino Family and all the Service Crew appreciate that it is loyal customers like you, who have kept us in business. We always try to make everyone's service as quick and prompt as possible. We appreciate that business and look forward to serving you again for many years to come.

Wonderful sales staff

Treated with professional warmth. Questions answered and explanations provided indicated that staff had a wealth of knowledge of my GMC Acadia and the Lease program.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We thank you for taking the time to give us your feedback. The Mangino Family feels all potential buyers should have any and all questions about their vehicle answered correctly. We want all buyers to understand all the different purchase or lease options. We consider anything less a disservice to the customer. Our goal is to work hard to earn your trust, that is the Mangino Family way.

Plan on being a customer for years to come

Mangino has a customer for life. Shopped at several other dealerships prior to stopping at Mangino. Was treated as more than just a number. Pricing was fair, along with what I received for my trade. Building is beautiful. Upon delivery of my vehicle it was detailed inside and out. I encourage anyone shopping for a vehicle to check them out. Was a forty minute drive from my home but definitely worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dale, We hear you loud and clear. You have described the process we have laid out. We are trying to earn your business, not pressure you into signing. Treating people like people, not just another number, working to make you comfortable with your deal. It is the Mangino Family way, and we appreciate you trying to help us get that word out. Again thank you for the time you took to write this review, but more importantly to take that longer drive, and give us the chance to earn your business.

repair statement

went to Mangino truck center in Troy and i was told that I had to call the Ballston Spa , office to get my statement of service . I have done that but as of this date have not received it? why the hassel???

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello John, I believe the paperwork should already be in you hands. We regret the confusion that delayed your receipt of your documentation. If for any reason you have not received it in a next day or so please let us know. We appreciate your business and will keep working to make your experience at any of our locations the best we possibly can. Again we apologize for the confusion.

Great family oriented car dealership

Ralph Mangino Jr. and Gary Valenti worked very hard to get us in the car of our choice at a monthly payment that we could handle. It was a very stress free experience and we really feel like one of the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathryn, Ralph Jr. and Gary V and all the rest of the Staff thank you for taking the time to let us know how you car buying experience was. Our goal is always to make everyone's experience as stress free as possible. We hope you enjoy your new car, and give us a chance to prove that great service can also be stress free. Again we thank you for taking the time give us a review, and always the chance to try an earn your business !!

great sales service

found the car we needed, was given great service as I needed special care and was given one hundred percent plus,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph. We appreciate you taking the time to let us know (heck you let us know twice). The entire staff appreciate your business, and look forward to the chance to show how our service department will keep working to continue earning that trust. Again thanks for taking the time to let us know, we will continue to try and earn that faith from here on in.

sales dept the best

could not be more helpful needed special care and was given 100%+ will always go to them for my auto needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph. We appreciate you taking the time to let us know (heck you let us know twice). The entire staff appreciate your business, and look forward to the chance to show how our service department will keep working to continue earning that trust. Again thanks for taking the time to let us know, we will continue to try and earn that faith from here on in.

Reliable and Dependable Service

We have always found Mangino Buick GMC to be trustworthy and reliable. Also, the employees are so friendly and go the distance to help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dianne. Thank you for taking to time to let us know we are appreciated. All the Service Crew appreciate that it is loyal customers like you, who have kept us in business. We always try to make everyone's service as quick and prompt as possible. We appreciate that business and look forward to serving you again for many years to come.

DCSaul

This was our 5th purchase from Mangino's Chevy,Buick and GMC. They always go out of their way to make a fair deal and take care of the customer. We would buy from them again. We were happy to see the owners walking around the dealership and welcoming you are you were an old family friend. Ralph Mangino and Marcus Edwards our salesmen made it so easy. Our best to both of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Darrell thank you for your review. The Mangino family has always felt everyone's involvement customer satisfaction was important, including their own. The family and the staff appreciate you taking the time to let us know that taking the time and giving thorough service are still appreciated. We know you will love your new car, and hope it serves you for many years to come.

Manginos in Amsterdam & Ballston are both tops

John Chirco @ Manginos Chevy sent me to you. So the deal should be his. However, Ralph took great care of us, and the experience was tremendous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Randolph, we thank you for taking the time to write your review. We always appreciate referrals, whether come from our Sister Chevy store or any place else. More importantly we appreciate you giving us a chance to try and earn your business. Ralph an all our staff our staff will always work hard to try and earn your trust and your business. Again thank you for the review and for your business!!