Reviews
Write a reviewGreat Experience
I received a great price on my trade and was offered a great price on the Acadia. There was no back and forth negotiations. Dealership was able to locate the color of the car in the exact model that we wanted at no extra cost.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Erin thank you for your review. The entire Mangino staff appreciate you taking the time to let us know. We appreciate that appreciate that people want a sample and easy purchase process, we strive to keep it as straight forward as possible. And we look forward to seeing you for future service and future sales.
Ms Leslie Burmaster
I have been a customer with Mangino for 5 years now I Love them the service Department and the rest of the Staff Employees are AWESOME! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
WOW Leslie thank you for your review. With fans like you, who needs advertising.
Phenominal Service
The Yukon was flatbedded in on 5/21/15 at 6:00 PM and Eric saw to it that the repair was made by Friday the 22nd by 4:00PM. This was a Holiday Weekend and your service was phenominal. We were camping out of town.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce thank you for your review. The entire Mangino staff appreciate you taking the time to let us know. We understand people have lives and waiting for your car come back can be a real issue. We appreciate that earning trust builds return customers like yourself. It is retaining customers like you that allows this business to keep growing. And we look forward to seeing you for future service and future sales.
Inspection & repairs visit
Everyone @ Mangino's has always been great to deal with & are patient w/my endless questions (for that alone they deserve a medal). :)
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrea thank you for your review. Answering someone questions are never a bother, everyone should be able to understand what they need and how we will deliver it. Anything less is a true disservice. We appreciate that earning trust builds return customers like yourself. It is retaining customers like you that allows this business to keep growing. And we look forward to seeing you for future service and future sales.
Good experience overall with scheculed service.
First service on my new Verano. The staff were very friendly and efficient as the check up service was done very timely; however, I didn't get a puppy as shown on TV with the Carbonara effect!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Judith thank you for your review. The entire Mangino staff appreciate you taking the time to let us know. We appreciate that earning trust builds return customers like yourself. It is retaining customers like you that allows this business to keep growing. And we look forward to seeing you for future service and future sales. For you I will look into the puppy thing, but I do not think I can get that one to fly.
One happy customer
I feel very positive about the interactions with John and the other staff involved with the purchase of one sweet truck. Thanks for your professional and personal approach.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keith thank you for your review. The entire Mangino staff appreciate you taking the time to let us know. We always strive to make the purchase process as easy as possible. And we look forward to seeing you for future service and future sales.
great customer service
Mike. Patty. Ned. Treated me with outstanding customer service. I had a unfortunate experience in the service department and these folks really demonstrated a high level of customer relations. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen thank you for your review. Service is a Team effort. The entire Mangino staff appreciate you taking the time to let us know. We appreciate that earning trust builds return customers like yourself. It is retaining customers like you that allows this business to keep growing. And we look forward to seeing you for future service and future sales.
Great service
I am always pleased with the service and the personnel that arrange the service. I am not pleased with the condition of my car after a mechanic has serviced it. Most times there are shoe scrapes on the driver door panel and because I like the dealership so much I have not mentioned it - this time, however, there were several grease spots on my seat which Kate was kind enough to clean. Other times there are greasey hand prints on the hood and door. I like to keep my car very clean and would expect to receive it back that way. I realize that a mechanic may have grease on his hands or shoes etc but it seems to me as part of the final service an inspection can be performed to check that the car is being returned clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George thank you for your review. The entire Mangino staff appreciate you taking the time to let us know. We appreciate that earning trust builds return customers like yourself. It is retaining customers like you that allows this business to keep growing. I'm sorry to hear about your issue. I believe the mechanic responsible for your vehicle is no longer in our service department. We apologize for the issue and will strive to make sure you never have any issue like that again.
Terrific service experience.
Mangino Buick GMC has been my dealer of choice for many years. This service was on a twenty year old Riviera that is running flawlessly because of the attention it gets at Mangino. I now own a 2015 Buick also and will continue to frequent their dealership. I can't thank them enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Morris thank you for your review. The entire Mangino staff appreciate you taking the time to let us know. We appreciate that earning trust builds return customers like yourself. It is retaining customers like you that allows this business to keep growing. And we look forward to seeing you for future service and future sales.
Dependable Service
I never have to worry about scheduling required service with Mangino. Mike always calls to remind me of them. When I had my oil change, I asked for a 27 point inspection prior to my pending road trip which you did and everything checked out. I wouldn't trust the care of my Lucerne to anyone else. Good job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert thank you for your review. Mike and rest Mangino staff appreciate you taking the time to let us know. We appreciate knowing that people appreciate our taking that extra step to keep our customers feeling safe and comfortable with their vehicles. And we look forward to seeing you again for future service.