Reviews
Write a reviewDave and his team are totally professional
Dave and his team are totally professional, and friendly, and a pleasure to work with. I just wish I did'nt have to see them so often.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service desk personnel were excellent
Service desk personnel were excellent coming in and checking out. I opted to have vehicle detailed while there. I Couldn't have done better myself
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service as usual
Excellent service as usual. I would recommend Northtown Service Departments to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The desks that the service reps use
The desks that the service reps use seem to be inefficient and from a customer's perspective are confusing and not effective. I also asked if my power steering fluid would be topped off and was told that that the free 27 point check would catch that and would be taken care of. That did not happen leading me to believe that the free 27 point check does not always happen.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service was great
The service was great and the shuttle bus was pretty quick, it just seems like the service sometimes takes a lot longer than it should. But I was very happy with my service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave is a great asset to your Team of professional
Dave is a great asset to your Team of professionals. I would recommend Northtown Service to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave is a great asset to your Team
Dave is a great asset to your Team of professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service was good but the detail job
Service was good but the detail job I paid for was terrible and they did not put the mats back in the front. My son stop today to get them and they had no clue where they are and gave him the wrong ones. Now my wife will make the thirty mile trip back there to return someone else's mats. God bless who ever she speaks too. Thank you for asking and I hope someone makes this right for our time and gas running back and forth.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always an efficient visit to your dealership
Always an efficient visit to your dealership. I would recommend Northtown to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I prefer their service
I prefer their service over other auto service facilities because I know ill get first-rate service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
