Reviews
Write a reviewMaverick
Great purchase experience with Browns Ford. Excellent vehicle.
Maverick
Great purchase experience with Browns Ford. Excellent vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate the positive review. Thank you, Jeff Brown (518) 762-4609
Browns Ford Johnstown
Amazing experience!! Helped me find exactly what I wanted in a GREAT price!!
Browns Ford Johnstown
Amazing experience!! Helped me find exactly what I wanted in a GREAT price!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa, Your satisfaction means a lot to us, and we truly appreciate you choosing Brown's Ford of Johnstown, Inc. for all of your automotive needs. Thanks again for your business! Take care!
Friendly service and quick.
Picked every detail of my wifes new car she got everything she wanted and was very happy with the payment as well.
Friendly service and quick.
Picked every detail of my wifes new car she got everything she wanted and was very happy with the payment as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Browns Ford
Everyone was super nice and helpful! I would definitely recommend this dealer.
Browns Ford
Everyone was super nice and helpful! I would definitely recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Maddie, thank you for leaving such a great review and high star rating. We appreciate the positive review. Please let us know if there is ever anything else we can do for you! Safe travels! Thank you, Jeff Brown (518) 762-4609
Horrible customer service
I went in to purchase my first vehicle. The sales person was so rude and laughed when I told them what my budget was. Told me the only thing I can afford is a Chevy spark and told me he couldn’t work with me.
Horrible customer service
I went in to purchase my first vehicle. The sales person was so rude and laughed when I told them what my budget was. Told me the only thing I can afford is a Chevy spark and told me he couldn’t work with me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Sarah, we are so disappointed to learn of this situation you have described. If you are willing, please reach out us at your earliest convenience, so we can work towards a resolution. Thank you, Jeff Brown (518) 762-4609
Used car purchase
Jeff was able to find the perfect vehicle for us. The buying experience was extremely smooth.
Used car purchase
Jeff was able to find the perfect vehicle for us. The buying experience was extremely smooth.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rita, congratulations on your new vehicle! We're happy to hear that Jeff was so helpful and able to get you into the car that your really wanted. We appreciate the positive review Thank you, Jeff Brown (518) 762-4609
Purchase 2018 Escape Titanium
From start to finish my experience was great! From JoAnn greeting us and Dougie showing us many, many cars! Jeff Brown and Allen made us feel a part of a family and of course, TJ was awesome as he helped the entire process move along smoothly with his knowledge and efficiency! I would highly recommend Browns Ford!
Purchase 2018 Escape Titanium
From start to finish my experience was great! From JoAnn greeting us and Dougie showing us many, many cars! Jeff Brown and Allen made us feel a part of a family and of course, TJ was awesome as he helped the entire process move along smoothly with his knowledge and efficiency! I would highly recommend Browns Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brown’s Ford is Awesome
Brown’s Ford does a fantastic job and team that works there is great.
Brown’s Ford is Awesome
Brown’s Ford does a fantastic job and team that works there is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emergency Brake line replacement
These guys are great. We were planning to leave Tuesday afternoon and they completed an emergency brake line replacement to get us on the road on time.
Emergency Brake line replacement
These guys are great. We were planning to leave Tuesday afternoon and they completed an emergency brake line replacement to get us on the road on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doug, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
Browns Ford of Johnstown NY
Just awesome, service department employees are nice, they make sure you are seen with in a timely manner.
Browns Ford of Johnstown NY
Just awesome, service department employees are nice, they make sure you are seen with in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase