Reviews
Great all-around team.
Great all-around team. Jason and Alex were both very accommodating and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Extremely timely.
Extremely timely. Work wads finished in an hour, as told. Help was very courteous. Only place to go!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is our top priority. Thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again.
$90 for an oil change and tire rotation and no washer
$90 for an oil change and tire rotation and no washer fluid refill? what a joke! you just lost my business
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (810) 653-4111 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent service and professional staff.
Excellent service and professional staff. I could not be more pleased with Hank Graff. Check it out! See Morgan if you are looking to by a vehicle. Awesome!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
My service not complete.
My service not complete. Had to order new tailgate. I was told I would get a call when it comes in. It’s been 3 weeks.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (810) 653-4111 so we can assist you further.
They did a great job and the time was very good They were
They did a great job and the time was very good They were very good to us and we Thank You
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Hank Graff Chevrolet, INC.. We're happy we could meet your expectations! We hope to see you soon!
Service communication needs improvement.
Service communication needs improvement. Tech was rude when I asked for an update after 4 hr when I was told it would be 2-3 hrs
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (810) 653-4111 at your earliest convenience to discuss how we can turn this experience into a positive one.
Pauline Hollinger was great to work with.
Pauline Hollinger was great to work with. Purchase went very smooth with no issues whatsoever.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!
Service agent didn’t really listen to what we were asking
Service agent didn’t really listen to what we were asking him to do. He was trying to act more knowledgeable than he was.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (810) 653-4111 at your earliest convenience to discuss how we can turn this experience into a positive one.
The dealership is always very clean all of the employees
The dealership is always very clean all of the employees are friendly make me feel like it's my home and they took good care of my car fixed it perfect
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!