Reviews
The service was fine but the price was outrageous.
The service was fine but the price was outrageous. Talk about price gouging, they were $30 higher than other dealerships in the area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.
Fast prompt great communication.
Fast prompt great communication. Always very friendly and courteous. Fixed both issues in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
My shopping experience for a car was excellent sales
My shopping experience for a car was excellent sales person was very professional And the price was reasonable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We had a great experience purchasing our new car.
We had a great experience purchasing our new car. Davonte was very professional and answered all of our questions. He was very prompt in returning phone calls as well. We highly recommend him if you're looking for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!
This dealership is the best in the Genesee county area.
This dealership is the best in the Genesee county area. When shopping for a car this is my place to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Hank Graff Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Prompt, easy, fast Professional- explained and shared
Prompt, easy, fast Professional- explained and shared video of service. Working on cabin recirculating issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
The Graff team was wonderful, Alex helped us find a
The Graff team was wonderful, Alex helped us find a vehicle that we were comfortable with and we bought it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
Service attendent promptly waited on me as I pulled in
Service attendent promptly waited on me as I pulled in the garage with my truck for an oil change and tire rotation. Directed me to the waiting area and in a timely manner service completed on my truck. Employees were helpful and courteous during my visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
The dealership handled all my questions in a professional
The dealership handled all my questions in a professional manner and made it a pleasant experience. Michelle Fee is a excellent salesperson for your firm and is a great asset
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Fast friendly service.
Fast friendly service. My service technician was knowledgeable and friendly! Decent price for a full service oil change. Always a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!