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Hank Graff Chevrolet

(3,134 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–8:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (810) 379-1457 (810) 379-1457
Used (810) 379-1517 (810) 379-1517
Service (877) 210-3485 (877) 210-3485

Reviews

(3,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hank Graff Chevrolet from DealerRater.

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I have always had great success with Hank Graff Chev.

I have always had great success with Hank Graff Chev. Adam Sample is wonderful to work with and always willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The vehicle was a demo it had two small dents in the

The vehicle was a demo it had two small dents in the driver side rocker panel which I didn't notice till I got home wasn't too excited about that but overall it's a good truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good salesman.

Very good salesman. Clean facilities. All employees who we dealt with were patient, courteous and very knowledgeable of their job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chase Hadsall was great to work with.

Chase Hadsall was great to work with. Very professional, up front, and sincere. We will definitely be buying more from him again in the future!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Disappointed I was not shown my oil dipstick once

Disappointed I was not shown my oil dipstick once completed even though I stated I needed to see it once completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service great communication and kind they listened

great service great communication and kind they listened to everything i had to say and took real good care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

it is the little things that drive me crazy about

it is the little things that drive me crazy about bringing my Tahoe in for service to Hank Graff, the old sticker was left on the windshield from last oil change, The vehicle was in tow mode when I picked it up. The set cover and floor mat for service was left in the vehicle. This is about the third time I have had little things that were not done at this dealership. Last time it was the oil message was not reset and there was no new sticker put in the window the time before that. Also it would be nice if they would give you a heads up that the price of an oil change has increased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great working with Graff and the team there.

Great working with Graff and the team there. Excellent setup and training on new vehicle electronics with a very patient team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales people were wonderful manager was great paper

Great sales people were wonderful manager was great paper work was simple and easy and complete

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very thorough and they listen to your concerns.

Very thorough and they listen to your concerns. Strive to complete your experience to your satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.